Reimagine Rebate Programs To Improve Channel Relationships
Are you underwhelmed with how your incentive and rebate programs are performing? Here’s how you can boost efficiency, loyalty, and profits.
Want Happier, More Engaged Customers? Define Your Digital Customer Service Strategy
Learn how to win over loyal customers with strategic pain point analysis, efficient self-service tools, and intelligent automation.
3 Ways Field Service Protects Revenue for Discrete Manufacturers
Discrete manufacturers are tapping into field service to capture revenue. Here’s how.
Industry Leaders Highlight the 3 Trends in Customer Service You Need To Know Now
Elevated customer expectations, a bump in digital investment, and a concentration on customer service as a career path are changing the industry forever. These Trailblazers are refusing to be left behind.
3 Ways To Become a Data Superhero
Hear from Zulily’s lead data analyst about how Tableau and Google BigQuery help to save the day.
Providing Hope in the Form of a Chatbot
AdventHealth, a Salesforce customer, needed to find digital tools to provide the same level of whole-person care and connection as its in-person health system.
3 Things CMOs Can Do Now To Build a Bridge To the Future
What type of foundation can CMOs lay down so their teams can create marketing and advertising magic in a challenging year?
With Disinfectants in Tight Supply, De Nora Water Technologies Uses Analytics To Deliver To Those in Need
When COVID-19 created unprecedented global demand for disinfectants, De Nora Water Technologies learned new ways to work with customers - and reach new ones.
How Frito-Lay Worked Its Way Into 94% of U.S. Households
Chief Growth Officer, PepsiCo Foods North America, Michael Lindsey, shares the secret behind snacking in the COVID age.
How the Retail Customer Experience Is Changing: 4 Ways Stores and Online Shopping Have Evolved
We’ve come a long way from panic-buying toilet paper. Customer expectations and sophisticated technology have transformed what retailers need to do to survive.