Want To Run a Successful Online Community? Fill These 5 Critical Social Media Roles
Social networks like Facebook and Instagram are just one type of community, albeit one of the most recognizable ones on the web today.
What’s on Tap for the Alcohol Industry? Going Direct To Consumer
Online alcohol sales quadrupled in April and became the fastest-growing category among consumer packaged goods.
Bentley Motors Accelerates Growth Through Connecting Customer Data
Despite auto industry stagnation, Bentley Motors has been able to increase vehicle demand by 20% while getting closer to their customers.
How Focusing on the Customer Experience Helped Sonos Fuel 300% YOY Growth
Unique customer-centric content, flexible online retail, and personalized marketing messages quickly paid off for this audio brand during COVID.
Marketers, Have a CRM And Think You Don’t Need a Customer Data Platform? Think Again
You already have a CRM, so you might think you’ve got all your bases covered. But together, CDPs and CRMs form an unbeatable one-two punch.
What Is Autonomous Finance?
Learn why 2,800 leaders call autonomous finance the key to financial services success.
How Hilton Saved $1 Billion in Energy Costs, Retains Talent, and Delights Customers
Research shows that happier employees bring you happier customers and more revenue.
It’s Sales Territory Planning Season. Here’s How To Do It in Record Time
Sales leaders need to collect data now and take other steps to create a dynamic territory plan in January that meets their needs.
Deliver Service Anytime, Anywhere With Visual Remote Assistance
With remote customer assistance, field service organizations can deliver service from anywhere, keeping both workers and customers safe.
Always Learning: How Pearson Is Changing Digital Education
Disruption has good timing. Distance learning is in need of change.