Brands like Siemens, Lamborghini, Hilton, and Hilti are on the cutting edge of employee experience (EX). These are the teamwork tips they use to make their employees feel nurtured and empowered every day.
By disentangling customer information siloed across multiple systems, utilities can unite marketing, sales, and service to give customers the experiences they want.
Read critical insight about the state of CRM technology – what’s working, what’s not – from a research survey of nearly 800 executives and 1500 employees in 15 countries.
Top execs from two very different industries — automotive and cosmetics — discuss reverse mentorship, personalization, tech advancements and so much more. Turns out they have a lot in common.