How do you transition workforces quickly when your industry doesn't have the infrastructure, bandwidth, and disaster recovery plans to keep operations running? Here's what insurance carriers did to keep serving their customers.
All products and features in the Summer ’20 release will be available globally by July 20, 2020, with hundreds of new innovations to support your business.
Accenture's Julie Sweet chats with Marc Benioff about how she guides Accenture with agility and helps their clients turn the challenges of the COVID-19 crisis into meaningful change.
Before the COVID-19 crisis, employees always worked from the office. But when the shelter-in-place orders arrived, SWBC moved to a virtual business model. See how.
Since the pandemic impacts service delivery, field service leaders from eight industries share how they adapt, support their employees and customers, and plan for the future — all while delivering service.