
Banking Customers are Nervous — Use Data and Technology to Restore Their Confidence
Communication is key for banking customers and stakeholders when it comes to managing risk. Here’s how improved technology can help.

AI Tools Can Help Your Nonprofit CRM Work Better — Here’s How
Organizations are building AI and data into their nonprofit CRM strategies to scale impact and better serve partners, donors, and clients. Here’s how it works.

Want to Cater To Younger Shoppers? Start With Web3 and NFTs
Luxury retailers are building engaged, exclusive communities of younger customers with Web3 technology and NFTs. What can the greater retail industry learn?

How Nonprofits Can Boost Efficiency With AI-Driven Insights
Riley Children's Foundation boosts fundraising with actionable insights.

Stay Ahead of the Next Big Shift: 4 Consumer Goods Trends to Watch
Make the most of the year’s biggest trends to improve margins and grow profits.

3 Ways to Improve Partner Engagement and Grow Sales in Manufacturing
When you’re more effective at building your manufacturer-partner relationships, you can grow sales. Here’s how.

Stop Looking for New Customers — Your Existing Ones Are a Gold Mine
European retailers already are showing signs of economic recovery by focusing on the desires of their existing, loyal customers. US retailers should do the same.

A Digital-First, API-led Experience in Pediatric Healthcare
Pediatric care is perhaps one of the most sensitive areas of healthcare. Unlike with adult care, clinicians often communicate and receive information second hand from a patient’s parent or guardian. This unique situation…

3 Ways Better Technology Can Transform Government
People expect government services to have the same ease of use as the big brands they know and love. What does this mean for the public sector customer experience?

Everything You Know About Trade Promotion Management Is Wrong
Approximately $500 billion is spent on trade promotion each year, but 80% of consumer goods executives are unhappy with the results. It’s time to rethink your process to achieve revenue growth.