Innovation

We asked leaders across industries about the tangible actions that power their company’s digital transformation in just one hour, one quarter, and one year.

Reducing customer churn is easier with technology that not only shows if a customer is at risk, but why.

Here’s how carriers can adapt decades-old systems to new capabilities with configurable cloud solutions.

Good leaders know they don’t have all the ideas. Instead, they look at what could be possible — and sometimes thinking big pays off.

Learn more about Salesforce’s newest innovations, now generally available.

The latest Marketing Cloud release offers new features to help you optimize how you engage with your customers and your teams.

It’s the Digital Age. Or is it? A majority of the current and prospective workforce think they lack the digital skills to prepare them for the future. See the three skills gaps identified in our global index.

When you want to automate processes and break down silos at the same time, low-code app development is the solution.

Amidst all the pandemic disruption, 52% of Gen Z didn't believe the government had the necessary tools to help them.

The most transformative companies are constantly innovating and exploring digital field service solutions. These four winners of the 2021 Salesforce Field Service Awards are at the top of their game.