Day one had a strong focus on artificial intelligence (AI), a reminder that diversity and soft skills will always be important, and a discussion of how 5G technology is like magic.
Sneak peek at some of the key Dreamforce industry sessions and events on deck this year, including keynotes, demo sessions, and much more.
Now AppExchange makes it easy to automate your contact center with a new collection of Chatbot and Robotic Process Automation solutions.
To make the most of your Dreamforce experience, here are the top five things that service professionals should absolutely not miss this year.
Here are three areas medtech companies should focus on to improve patient lives while still being an effective partner to the healthcare industry.
What does digital transformation mean to the business of manufacturing? And, what questions should you ask at each of the five critical steps to optimize productivity?
Dan Helfrich discusses what business leaders can do to leverage new technologies to help their employees become valued members of the workforce of the future.
Salesforce Scheduler and Action Plans, and Salesforce Surveys empower employees by leveraging process automation, analytics, and AI to strengthen the customer experience.
Change can be hard. Here's how to build key cultural characteristics that are essential for transformation success.
CSR and business professionals don't always speak the same language. Here are the top three terms that stand in the way of their joint success.
