Technicians are caught between safety, speed, and accuracy. With Voice to Form, a feature of Agentforce Field Service’s Data Capture, they can have all three.
AI agents can help you move faster and reach customers in deeper ways
Your guide to the most impactful Customer Success experiences at Dreamforce.
Life sciences organizations must evolve from isolated systems to intelligent, connected ecosystems. This article explores how agentic design unlocks next-gen engagement and end-to-end value.
The future of IT service is conversational, agent-first, and proactive. This paradigm shift in IT service delivery brings in a whole new dimension.
This Veterans Day, we’re honoring the military community at Salesforce by sharing the story of Ryan and Rachel Dishman — a Navy family whose journey through Salesforce Military shows how service, skills, and community can translate into purpose-filled careers in tech.
In a world of AI hallucinations and IT breaches, make sure that your AI agents meet only the most robust quality and security requirements with a scalable, unified testing strategy.
Agentic AI is changing how we work – the transition is easiest when your customer service roles are clearly defined.
