AI How To Unlock the Power of Generative AI Without Building Your Own LLM Christophe Coenraets October 12, 2023 Large language models are the foundation for today's groundbreaking AI applications. Instead of training an LLM on a massive dataset, save time by using an existing model with smart prompts grounded in your data. Here’s how. Products CEO AI Service The 8 Metrics That Matter in Field Service — and How You Can Improve Them Taksina Eammano October 11, 2023 If you’re not seeing the kind of performance you want, or if you’re looking to improve efficiency, keep an eye on these important metrics. Innovation Sales Strategy Agentforce Field Service Communications 4 AI Trends To Watch for in Telecom Jonathan Phillips October 11, 2023 Staying on top of communication trends can - and will - help your telecom company earn profitable growth. Spoiler alert: AI is your ace in the hole. Communications Developers Service Sales Warning: Don’t Have Your Discovery Call Without Reading This First Marcus Chan October 11, 2023 A discovery call is more than a list of questions to check off. It’s your chance to uncover a pressing pain that only you can solve. Agentforce Sales Sales Leadership IT IT Leaders, Here’s How to Use AI to Delight Your Customers Vala Afshar October 10, 2023 Learn how to become a customer company through IT and AI implementation to create seamless customer experiences. Developers IT Service Careers Unlocking Success: Inspiring Salesforce Developers Share Their Stories of Giving Back Christie Fidura October 10, 2023 Meet 5 Salesforce Developers Who Are Making a Difference Trailblazer Community Developers Salesforce Culture Sales What Is a Sales Funnel? (And How to Make It Run Smoothly for Fast Wins) Larry Long Jr. October 9, 2023 Don’t let your prospects lose the trail from product discovery to close. Learn how to keep them on track, on pace, and target for a big-win finish. Customer Relationships Data Activation Agentforce Sales Sales What Are Sales Targets? The Secret to Quota-Hitting Sales Teams Candi Bashiri September 28, 2023 When leaders set sales targets that push for growth, reps have the direction they need to focus, strategize, and hit quota. Sales Representative Pipeline Management Forecasting Design A ‘Cookie-Cutter’ Design May Be What Your Users Need Kate Hughes September 28, 2023 Having a universal template for your Salesforce record pages can improve reliability and trust – here's how. Agentforce Sales Design Trailblazer Healthcare and Life Sciences A CRM is Critical to Unlocking the Full Power of Your EHR Alyssa Halcomb September 28, 2023 Healthcare platforms that offer AI capabilities and automation can strengthen operational efficiencies that improve patient experiences. Healthcare and Life Sciences Providers Agentforce Health
AI How To Unlock the Power of Generative AI Without Building Your Own LLM Christophe Coenraets October 12, 2023 Large language models are the foundation for today's groundbreaking AI applications. Instead of training an LLM on a massive dataset, save time by using an existing model with smart prompts grounded in your data. Here’s how. Products CEO AI
Service The 8 Metrics That Matter in Field Service — and How You Can Improve Them Taksina Eammano October 11, 2023 If you’re not seeing the kind of performance you want, or if you’re looking to improve efficiency, keep an eye on these important metrics. Innovation Sales Strategy Agentforce Field Service
Communications 4 AI Trends To Watch for in Telecom Jonathan Phillips October 11, 2023 Staying on top of communication trends can - and will - help your telecom company earn profitable growth. Spoiler alert: AI is your ace in the hole. Communications Developers Service
Sales Warning: Don’t Have Your Discovery Call Without Reading This First Marcus Chan October 11, 2023 A discovery call is more than a list of questions to check off. It’s your chance to uncover a pressing pain that only you can solve. Agentforce Sales Sales Leadership
IT IT Leaders, Here’s How to Use AI to Delight Your Customers Vala Afshar October 10, 2023 Learn how to become a customer company through IT and AI implementation to create seamless customer experiences. Developers IT Service
Careers Unlocking Success: Inspiring Salesforce Developers Share Their Stories of Giving Back Christie Fidura October 10, 2023 Meet 5 Salesforce Developers Who Are Making a Difference Trailblazer Community Developers Salesforce Culture
Sales What Is a Sales Funnel? (And How to Make It Run Smoothly for Fast Wins) Larry Long Jr. October 9, 2023 Don’t let your prospects lose the trail from product discovery to close. Learn how to keep them on track, on pace, and target for a big-win finish. Customer Relationships Data Activation Agentforce Sales
Sales What Are Sales Targets? The Secret to Quota-Hitting Sales Teams Candi Bashiri September 28, 2023 When leaders set sales targets that push for growth, reps have the direction they need to focus, strategize, and hit quota. Sales Representative Pipeline Management Forecasting
Design A ‘Cookie-Cutter’ Design May Be What Your Users Need Kate Hughes September 28, 2023 Having a universal template for your Salesforce record pages can improve reliability and trust – here's how. Agentforce Sales Design Trailblazer
Healthcare and Life Sciences A CRM is Critical to Unlocking the Full Power of Your EHR Alyssa Halcomb September 28, 2023 Healthcare platforms that offer AI capabilities and automation can strengthen operational efficiencies that improve patient experiences. Healthcare and Life Sciences Providers Agentforce Health