![A woman entrepreneur sitting in a chair at a whiteboard arranging a project management system](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/05/Project-Management-blog.jpg?w=803)
What Is Project Management? (A Comprehensive Guide)
Plan, manage, and organize your projects with this comprehensive guide. Because projects are how things get done.
![Customer service agent takes a call](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/02/customer-service-stats-header-og-v2.jpg?w=889)
36 Customer Service Statistics To Move Your Business Forward
What's the secret to leading a stellar service organization? According to our latest customer service statistics, it all comes down to AI, automation, and data integration.
![Male office worker, sitting at a desk, exploring the latest customer service trends on his laptop](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/11/customer-service-trends.jpg?w=889)
5 Customer Service Trends You Need to Watch
Our latest research reveals the top customer service trends as leaders shift their focus from cost-cutting to revenue generation.
![Two women reviewing a business proposal for SMB over a desk.](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/04/BLOG-NOW.jpg?w=832)
How to Write a Business Proposal for Small Businesses
Help your small business stand out with a well-crafted business proposal — here’s how.
![Computer screen shows B2B commerce capabilities and graphs to depict tracking metrics](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/02/030124_B2B-Commerce-Trends-Already-Emerging-in-2024_A-1.jpg?w=889)
5 B2B Commerce Trends Already Emerging in 2024
These B2B commerce trends will change the wave of business in 2024. Here’s what we learned from the most recent research, and what you can do to ride the tide.
![Several types of sales dashboards with graphs and charts next to each other](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/08/Salesforce_Win-Loss_Blog-Image_V1.jpg?w=889)
7 Sales Dashboards Every Team Needs (With Examples)
Want a clear view of your sales team’s performance? We explore different types of sales dashboards, what they show, and the key performance indicators to track.
![Trends in Generative AI for Sales report cover](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/08/Trends-in-Generative-AI.jpg?w=888)
Trends in Generative AI for Sales Report
Sellers across industries are already using generative AI to increase productivity, but some are voicing concerns about lack of training and oversight. Read more in our latest survey of 1,000+ sales professionals.
![Illustration on a purple background of a person holding up a mobile phone, with apps for banking and other financial services / financial services trends](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/06/GettyImages-1317309795.jpg?w=889)
What Do Customers Want Most From Their Financial Institutions? We Asked Them
We asked thousands of consumers around the globe what they wanted from their financial services institutions. Their response? Personalized care and simple digital services.
![Woman shops for sunglasses: Retail strategy](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/retail-strategy.jpg?w=889)
Our Latest Retail Data Shows Shoppers Are Holding Out for Discounts
With consumers still budget-conscious in an uncertain economy, retailers must make strategic pricing decisions moving forward.
![side view woman working on industrial manufacturing equipment / manufacturing partners](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/03/research-trends-manufacturer-partner-sales-header.jpg?w=889)
3 Ways to Improve Partner Engagement and Grow Sales in Manufacturing
When you’re more effective at building your manufacturer-partner relationships, you can grow sales. Here’s how.