5 Keys to the Responsible Development of Generative AI
Learn from how we're embedding ethical guardrails and guidance across our products to help customers innovate responsibly.
4 Ways to Focus on Your Loyal Customers — And Win the Holiday Season
How can you make sure your existing shoppers turn to you first and keep coming back? Use AI and real-time customer data to personalize everything, from product offerings to returns.
4 Ways To Make Holiday Shopping Easier for Your Customers
Use real-time data and AI to wow customers with personalized experiences.
Want to Cater To Younger Shoppers? Start With Web3 and NFTs
Luxury retailers are building engaged, exclusive communities of younger customers with Web3 technology and NFTs. What can the greater retail industry learn?
3 Ways Generative AI Will Help Small Businesses Sell Smarter
How will this emerging technology empower sales teams in small- and medium-sized businesses? Our EVP and GM of Sales Cloud shares his thoughts.
3 Commerce Trends That Will Dominate 2023: Trailblazers Weigh In
Businesses are digging into social commerce, investing in marketplaces, and maximizing data to meet business goals.
Take the Guesswork Out of Insights With Winter ’23 CRM Analytics Release
Our newest release will help you get a clearer picture of your insights, make informed live predictions and see all of your analytics assets in one place.
Did Prime Day Give Retail a Much-Needed Boost This Year?
Retailers are looking to pull demand forward as the industry heads into the holiday season.
How FedEx Uses Data To Keep the Supply Chain Moving
Fulfillment involves so much more than getting products to consumers. FedEx Dataworks CEO Sriram Krishnasamy explains how insights from the process improve operations for retailers.
Online Sales Are Falling for the First Time — Here’s Why
Is this a rebalancing or something more serious? Consumer optimism (or uncertainty) could drive 2022 results.