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CIO Perspective: We All Recognize the Importance of Data to the Customer Experience, so Why Can’t We Get It Right?

Dec 03, 2018 By

CIO Perspective: We All Recognize the Importance of Data to the Customer Experience, so Why Can’t We Get It Right?

Commerce Cloud, Commerce, Customer Experience, Retail

Holiday Flash Report: Cyber Monday Still Pops, But Deals and Revenue Now Spread Across Cyber Week

Nov 27, 2018 By

Holiday Flash Report: Cyber Monday Still Pops, But Deals and Revenue Now Spread Across Cyber Week

Holiday Readiness, Retail, Retail Insights, Commerce Cloud, Commerce, Marketing Cloud, Service Cloud

Black Friday Holiday Flash Report: Black Friday Still Reigns in Evolving Cyber Week

Nov 24, 2018 By

Black Friday Holiday Flash Report: Black Friday Still Reigns in Evolving Cyber Week

Holiday Readiness, Retail, Commerce, Commerce Cloud, Marketing Cloud, Service Cloud, Retail Insights

Thanksgiving Holiday Flash Report: Shoppers Go Online Early, Go Mobile, Go Social as Digital Revenue Grows 18%

Nov 23, 2018 By

Thanksgiving Holiday Flash Report: Shoppers Go Online Early, Go Mobile, Go Social as Digital Revenue Grows 18%

Holiday Readiness, Retail, Retail Insights, Commerce Cloud, Commerce, Marketing Cloud, Service Cloud