Retail

This article focuses on site search and is the latest installment in a tutorial series that breaks down everything retailers need to do for a successful 2019 holiday shopping season.

Consider every holiday leading up to Thanksgiving as an opportunity to test out new ideas and capture insights. Learn how.

In the new future of retailing, both the customer and retailer win when they use a combination of the Salesforce Customer 360 platform, Einstein, and IBM AI-powered Watson Supply Chain solutions.

Best Buy shares four tips to keep up with increased holiday traffic and make sure everyone’s gifts arrive on time, so they don’t ruin Christmas morning — no one wants that.

Partner Relationship Management (PRM) systems meet your partners’ needs while offering a more effective way to manage the B2B ecosystem

The best present you can give your shoppers is the ability to easily find the perfect gift for everyone on their list. Check out our tips for making the most of creating your holiday pages.

Here’s how Salesforce's Commerce Cloud saw the ripple effect of Prime Day roll across global ecommerce sites and email marketing initiatives. Check this year's ecommerce data insights.

Our 2019 Holiday Readiness Guide is a go-to resource for holiday planning. It’s filled with expert advice on how to create promotions that yield results and much more.

High-touch service calls require more personalized service. We recommend adding an “order on behalf of” (OOBO) capability for your customer service reps, to empower them to help your shoppers at the highest level.

Start personalizing your customer journeys at scale through automation, big-picture alignment, and data. Learn how.