Sales How To Measure Total Revenue and Reveal the Financial Health of Your Business Sean Burke June 25, 2024 Failing to forecast revenue accurately can result in cash flow problems, inventory issues, and reduced operational efficiency. Customer Relationships Retail Sales Sales Strategy Holiday Shopping Will Look Different This Year as Shoppers Take on More Debt Caila Schwartz June 18, 2024 Our holiday shopping predictions show a challenging season ahead for shoppers and retailers. Learn how you can drive more sales. Retail Commerce Marketing Customer Relationships Retailers — Use My Data to Make Me a Better Gift-Giver Kamal Tahir June 13, 2024 Use your data to create frictionless shopping experiences that keep holiday shoppers coming back throughout the year. Customer Relationships Retail CMO Commerce In a Challenging Economy, Great Customer Service Should Be Your Top Priority Michelle Grant June 7, 2024 Resolving issues quickly and pleasantly can win you loyal customers for life. AI Best Practices Commerce Commerce Average Order Value: 10 Practical Ways to Increase Cart Size Lauren Wallace June 6, 2024 From product bundles to loyalty programs and more, here are ten expert tips to grow average order value. Agentforce AI Commerce Personalization Despite Challenges, Retailers Find Ways to Build Loyalty and Grow Wallet Share Michelle Grant June 4, 2024 Our research uncovered how CRM data, AI, and other retail trends are transforming the shopping landscape. Retail Commerce Service Consumer Goods What Is Key Account Management — and How Does It Help You Grow? Hilary Englert May 9, 2024 From building trust to optimizing promotions, key account management is the foundation for building and growing your brand. Consumer Goods Retail Sales Commerce What Is Conversion Rate Optimization (CRO)? 5 Tips to Get Started Lauren Wallace May 3, 2024 Kickstart your ecommerce conversion rate optimization with these best practices. Retail Commerce AI Careers What Is a Salesforce Developer? Peter Chittum April 30, 2024 Learn what it means to work as a developer in the Salesforce ecosystem. See how developers build apps and solutions with every Salesforce product and technology, and find your developer career path with Salesforce. Careers Integration MuleSoft Data Analyst Retailers See Shoppers Saving for Big Moments Later This Year Caila Schwartz April 23, 2024 With inflation sticking around, our first-quarter retail data shows shoppers acting like it’s 2023. Retail Commerce ECommerce
Sales How To Measure Total Revenue and Reveal the Financial Health of Your Business Sean Burke June 25, 2024 Failing to forecast revenue accurately can result in cash flow problems, inventory issues, and reduced operational efficiency. Customer Relationships Retail Sales
Sales Strategy Holiday Shopping Will Look Different This Year as Shoppers Take on More Debt Caila Schwartz June 18, 2024 Our holiday shopping predictions show a challenging season ahead for shoppers and retailers. Learn how you can drive more sales. Retail Commerce Marketing
Customer Relationships Retailers — Use My Data to Make Me a Better Gift-Giver Kamal Tahir June 13, 2024 Use your data to create frictionless shopping experiences that keep holiday shoppers coming back throughout the year. Customer Relationships Retail CMO
Commerce In a Challenging Economy, Great Customer Service Should Be Your Top Priority Michelle Grant June 7, 2024 Resolving issues quickly and pleasantly can win you loyal customers for life. AI Best Practices Commerce
Commerce Average Order Value: 10 Practical Ways to Increase Cart Size Lauren Wallace June 6, 2024 From product bundles to loyalty programs and more, here are ten expert tips to grow average order value. Agentforce AI Commerce
Personalization Despite Challenges, Retailers Find Ways to Build Loyalty and Grow Wallet Share Michelle Grant June 4, 2024 Our research uncovered how CRM data, AI, and other retail trends are transforming the shopping landscape. Retail Commerce Service
Consumer Goods What Is Key Account Management — and How Does It Help You Grow? Hilary Englert May 9, 2024 From building trust to optimizing promotions, key account management is the foundation for building and growing your brand. Consumer Goods Retail Sales
Commerce What Is Conversion Rate Optimization (CRO)? 5 Tips to Get Started Lauren Wallace May 3, 2024 Kickstart your ecommerce conversion rate optimization with these best practices. Retail Commerce AI
Careers What Is a Salesforce Developer? Peter Chittum April 30, 2024 Learn what it means to work as a developer in the Salesforce ecosystem. See how developers build apps and solutions with every Salesforce product and technology, and find your developer career path with Salesforce. Careers Integration MuleSoft
Data Analyst Retailers See Shoppers Saving for Big Moments Later This Year Caila Schwartz April 23, 2024 With inflation sticking around, our first-quarter retail data shows shoppers acting like it’s 2023. Retail Commerce ECommerce