Trailhead Academy empowers businesses to develop expertise across their organizations with expert-led learning and credentials that build and validate Salesforce skills.
It’s time to stop escalating and start collaborating. Help your service team become more efficient and bring expertise to customers faster with an Intelligent Swarming support model.
Trends in Generative AI for Sales Report
Sellers across industries are already using generative AI to increase productivity, but some are voicing concerns about lack of training and oversight. Read more in our latest survey of 1,000+ sales professionals.
Just follow these tried-and-true methods to consistently create a meaningful connection with your customers.
Discover how Trailblazer Marvin Cross turned a setback into an opportunity to develop a career as a Salesforce consultant.
In partnership with Arizona State University (ASU), Trailhead is empowering you to advance your Emotional Intelligence — an increasingly critical skill for effective collaboration in the hybrid workforce.
Which is a better strategy, top-down or bottom-up? We cover the pros and cons of each — and why a hybrid approach may be your best bet.
We asked thousands of consumers around the globe what they wanted from their financial services institutions. Their response? Personalized care and simple digital services.
