Role

What's the best way to team up with channel partners? We have three steps to consider as you develop a partnership plan.

How do you start a career in incident response? Explore how one Salesforce CSIRT gets the job done

Get to know the essential vocabulary around workflow automation, process automation, business automation, and hyperautomation.

How do you decide which workflows to automate? We'll show you.

Your customer service team isn't the only ones responsible for customer service. Your entire company is.

Sonos found a way to bring the power of the in-store experience online, doubling down on digital-first revenue and e-commerce. Learn how the company delivered.

One of the world’s largest communications companies is adapting to how people interact across the globe. Learn how data and automation help drive its decisions.

The food producer uses advanced analytics to suggest products that maximize shelf revenue for its retail customers.

Do your employees waste time filling out the same forms, repeating steps, or searching for what they need? This is where business process automation can help.

To understand the true state of work, you have to understand the people doing the work. The Slack State of Work study draws on 17,000 knowledge workers.