A new service strategy shifts higher-touch interactions to lower-cost methods while improving customer response times and satisfaction. Here’s how it works.
Sales Cloud and Slack open up new ways to sell, helping your sales team to sell faster: driving growth now, and in the future.
The CFO is a lifeline for company health — and becoming more critical than ever as we head into a time of economic uncertainty.
Educate and entertain yourself with this collection of some of our best podcast episodes from the last 12 months, curated by our own podcast team leader.
Ingesting and analyzing security data takes a lot of time and resources, but the Open Cybersecurity Schema Framework (OCSF) aims to change that.
Strategy design combines user experience knowledge and business thinking to drive human-centered innovation.
Salesforce's Detection and Response team had the opportunity to experiment with the new Amazon Security Lake.
Roughly ⅓ of insurance customers have switched providers over the past year. We surveyed leading financial services executives to learn more about how a more personalized customer service approach can improve retention rates.
While it’s easy to be swept away in the fast lane of daily life, don't forget to stop, take stock, and practice gratitude with these four tips.
Building a robust security awareness program is essential to help manage human risk and create a strong culture of security throughout your organization.
