Role

The company’s commercial sales business team faced multiple challenges using their sales data. They needed a single source of truth to bring it all together.

Unlock the power of flexible work with this practical “how-to” guide from the leaders of Future Forum and Slack. Brian Elliott and Helen Kupp also contributed to the authoring of this book.

In our all-digital world, data analytics is a necessary core function to drive business growth. Learn how to unlock, analyze and act on your data.

Learn how IBM is innovating for the next 100 years of work with channel-based communication.

To provide tailored, zero-carbon solutions as a service, global energy player ENGIE needed to connect its teams. Here's what it did.

MillerKnoll stands by being stewards of Earth’s resources and ensuring each product and experience is exceptionally designed. Here's how data drives its decisions.

To be truly customer-centric, you have to know your customer's preferences and the context in which they engage with your organization.

In 1886, Carl Benz introduced the first automobile. Today, innovation at Mercedes-Benz looks different. Learn how Mercedes innovates around customers.

In 2019, e.l.f. closed all brick-and-mortar stores and invested exclusively in the digital customer experience. Here are seven lessons they learned.

What is customer relationship management, and what can it do for you? Here's everything you need to know.