ICS+ builds customized automation control systems, specializing in audio and video solutions for commercial properties. “It’s like creating a universal remote for a building,” said Stephanie Morgan, VP and Co-Founder. ICS+ has grown…
When support call data is processed like any other digital channel, service teams can use automation to make life easier for both customers and agents.
The collaboration hub and marketing command center is a powerful tool to cultivate community in your company and beyond. Here’s how to do it the right way.
For business leaders at Wunderman Thompson, OneUnited Bank, Xcel Energy, and the State of Indiana, data unlocks efficiencies, customer satisfaction, and team-wide victories. Here’s how they do it, and how easy it was to take the leap.