Corporate social responsibility (CSR) is necessary vocabulary in today’s corporate lexicon. Find out why CSR is becoming a focused, strategic business muscle that touches every major stakeholder while creating sustainable community impact.
Here's a curated a list of the types of questions that best help SMBs identify customers’ pain points.
Business platforms can increase trust with consumers while providing superior customer insights and the enablement of dynamic new models of collaboration.
Salesforce puts a high value on customer service, so it is a program architect’s job to identify customers’ pain points to prescribe solutions that address their challenges.
In honor of Small Business Week and Mother’s Day, we spoke to hard-working mom-entrepreneurs in our orbit to learn where they find inspiration, fulfillment, and balance.
It’s National Small Business Week, and to celebrate the achievements of small businesses everywhere, we share these free resources to help your business grow.
The Mission creates high-quality content about business, marketing, IT trends, health and self-improvement, and the backstories of influential changemakers.
Find out what challenges small business leaders are facing, and how SMBs are using technology to meet customer expectations.
Check out the highlights of Salesforce Basecamp Instanbul — one thousand customers, partners, and technology enthusiasts came together to learn how companies can deliver amazing customer experiences.
Automation can be a huge boon for small and medium businesses. Here are five processes and tasks you can automate to boost efficiency.
