Kelly Nash has built her career and community by staying curious and building strong connections. Read her story to discover how curiosity can fuel your own career in Customer Success.
What terms should your company use and how do you classify them? A taxonomy helps your team get on the same page with product messaging, customer outreach, and more.
Einstein Copilot has arrived! Find out more about the conversational AI for CRM here. Instead, imagine a cockpit that’s all but empty, trading wall-to-wall controls for a stunning, panoramic view. You take a…
Salesforce has net zero residual emissions, achieved 100% renewable energy for our operations, and is a founding partner of 1t.org. Learn more about our six sustainability priorities.
Discover Jim Steele's incredible story. From helping pioneer enterprise sales at Salesforce to becoming its first Chief Customer Officer, Jim’s journey is full of bold moves. Read the full story.
As we say a fond farewell to summer (bummer!), let’s look back and review some of the stellar work reported on by Salesforce AI researchers during the past few months. (For more details,…
When your workforce is engaged and motivated, your entire organization benefits. Here are three ways to give your employees the level of service your customers receive.