Businesses are digging into social commerce, investing in marketplaces, and maximizing data to meet business goals.
With the customer data you already have, your team can provide empathetic care for complex issues, and rely on tech like automation to handle simple requests.
Discover how Mousumi's curiosity, courage, and commitment to growth helped her rise through the ranks at Salesforce and inspire change across continents.
Meet Kusuma, an engineering executive at Salesforce who is driving innovation, building impactful products, and championing collaboration. Read her story and get inspired.
When businesses have too many software applications across silos, it can create inefficiency. Here’s how to tighten up your operations.
Congrats to the new 2023 Salesforce MVP Hall of Fame members! Learn more about the inductees and the Salesforce MVP Hall of Fame.
Here are four tips for keeping customer relationships strong when you're not meeting in person.
The U.S. lags behind other countries in mandating corporate sustainability reporting. But tougher rules could be coming, and organizations will need to adjust.
Check out some of our favorite innovations from the Spring '23 release to help you get the most from Salesforce.
Our sales ops pros weigh in on the best tactics for boosting CRM adoption — without a lot of rep nagging.
