New global research from Salesforce reveals what patients really want from AI, and the gap between expectation and reality is wider than most providers think.
As orchestrators of AI behavior, we must move beyond static interfaces to build experiences where AI reliably understands user intent across every surface.
Shifts in data strategy, AI adoption and platform consolidation are reshaping how brands act on customer data in the moment. Here's what you can do about it.
At Salesforce, trust is our #1 value and has stayed at the forefront of our work from the predictive, generative to now agentic AI era. As enterprise AI shifts from assistants to autonomous…