Marketing Blog Join Us in the New Community Hub at Connections 2025 Guilda Hilaire May 13, 2025 Hang out with your fellow Trailblazers and learn how to take your career to another level. Here's a full schedule of sessions. Marketing Cloud Marketing Connections Thought Leadership AI CRM and the Future of Small Business: An Exclusive Interview with SVP Boon Lai Caylin White May 13, 2025 Boon shares how AI CRM is transforming small businesses, offering his tips on the future for SMBs. Small Business AI Leadership Serviceblazer Alright, Alright, Alright — How to Do Proactive Maintenance Right with Agentforce Shankari Sivanathan May 13, 2025 Agentforce prevents breakdowns before they happen — saving time, cutting unexpected downtime, and helping customers keep their cool. Agentforce AI Customer Experience Design How to Learn About Agentic AI and Make It Stick Nic Dimond May 12, 2025 Tools come and go. Systems thinking is what helps you upskill for AI experiences. AI Careers Design Partner Apps What Is a Salesforce Partner? Jim Steele May 12, 2025 Our large network of apps and experts is incredibly popular with Salesforce customers. Learn more about our partners and how they can help you reach your goals faster and find the right partner to fit your business needs Partner Apps MuleSoft Admins Create Your Dream Team with These 7 Agentforce Skills Emily Winslow May 12, 2025 Discover the skills we leverage on our Agentforce team at Salesforce. See how they can help your team provide outstanding customer experiences. CIO Developers IT Salesblazer What Is Net Retention Rate (NRR) and How to Improve It Alison Millar May 12, 2025 Stop chasing new leads and start maximizing the revenue potential of your existing customer base. Revenue Cloud Sales Salesblazer Small Business Double Your Growth: AI for Proactive SMB Customer Service Caylin White May 12, 2025 AI for proactive service helps you predict customer needs, providing timely solutions that enhance satisfaction, reduce churn, and drive loyalty. Service Small Business AI Blog Revolutionize your HR Insights with Data Cloud’s Workday Connector 3 authors May 9, 2025 Seamlessly bring in employee, payroll, and talent data from Workday into Data Cloud to power AI, analytics, and activation Careers 3 Reasons Why Sales Professionals Thrive at Salesforce Sadie Koeppel May 8, 2025 For sales professionals, growth isn’t just a possibility at Salesforce — it’s built into the culture. Sales Salesforce Culture Careers
Marketing Blog Join Us in the New Community Hub at Connections 2025 Guilda Hilaire May 13, 2025 Hang out with your fellow Trailblazers and learn how to take your career to another level. Here's a full schedule of sessions. Marketing Cloud Marketing Connections
Thought Leadership AI CRM and the Future of Small Business: An Exclusive Interview with SVP Boon Lai Caylin White May 13, 2025 Boon shares how AI CRM is transforming small businesses, offering his tips on the future for SMBs. Small Business AI Leadership
Serviceblazer Alright, Alright, Alright — How to Do Proactive Maintenance Right with Agentforce Shankari Sivanathan May 13, 2025 Agentforce prevents breakdowns before they happen — saving time, cutting unexpected downtime, and helping customers keep their cool. Agentforce AI Customer Experience
Design How to Learn About Agentic AI and Make It Stick Nic Dimond May 12, 2025 Tools come and go. Systems thinking is what helps you upskill for AI experiences. AI Careers Design
Partner Apps What Is a Salesforce Partner? Jim Steele May 12, 2025 Our large network of apps and experts is incredibly popular with Salesforce customers. Learn more about our partners and how they can help you reach your goals faster and find the right partner to fit your business needs Partner Apps MuleSoft
Admins Create Your Dream Team with These 7 Agentforce Skills Emily Winslow May 12, 2025 Discover the skills we leverage on our Agentforce team at Salesforce. See how they can help your team provide outstanding customer experiences. CIO Developers IT
Salesblazer What Is Net Retention Rate (NRR) and How to Improve It Alison Millar May 12, 2025 Stop chasing new leads and start maximizing the revenue potential of your existing customer base. Revenue Cloud Sales Salesblazer
Small Business Double Your Growth: AI for Proactive SMB Customer Service Caylin White May 12, 2025 AI for proactive service helps you predict customer needs, providing timely solutions that enhance satisfaction, reduce churn, and drive loyalty. Service Small Business AI
Blog Revolutionize your HR Insights with Data Cloud’s Workday Connector 3 authors May 9, 2025 Seamlessly bring in employee, payroll, and talent data from Workday into Data Cloud to power AI, analytics, and activation
Careers 3 Reasons Why Sales Professionals Thrive at Salesforce Sadie Koeppel May 8, 2025 For sales professionals, growth isn’t just a possibility at Salesforce — it’s built into the culture. Sales Salesforce Culture Careers