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With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Customer Story
Capita scales high-volume recruitment with Gen AI and Agentforce.
Agentforce will help Capita transform high-volume recruiting and launch a new business line.
Stories in the Spotlight.
Customer Story
bp boosts service agent productivity with Einstein chat summaries.
bp agents swap call transcripts for Einstein chat summaries, saving an estimated 2.5-4K hours.
Customer Story
Santander UK sets up businesses for global success with Salesforce.
Santander UK sets up businesses for global success with Salesforce.
Customer Story
Trading home-grown tech for a platform transforming student experience
SWPS builds a closer relationship with students with a personal touch.
Explore all our customer stories.
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Customer Story
École Polytechnique gets closer to applicants throughout the recruitment lifecycle
Learn how this prestigious school captures richer data to create more targeted marketing journeys
Customer Story
General Mills wins the shelf and consumer engagement with data and AI.
General Mills deepens consumer engagement using data on their recipe and philanthropic preferences.
Customer Story
Schneider Electric supercharges its global workforce with data and automation.
For this global leader in energy management and automation, efficient teams are the force behind customer satisfaction.
Customer Story
3iS launches a digital transformation for operational agility and the customer experience
Learn how the team uses data and CRM capabilities to drive effciency, personalize the student experience, and transform services.
Customer Story
Salesforce helps Mio unify its technology, ensuring efficiency and customer satisfaction
See how this rapidly growing company unified its systems and simplified its operations
Customer Story
PayCaptain partners with Salesforce to transform UK payroll industry in just two years
Blue Road Academy is a workforce development partner, dedicated to advancing the careers of newcomers.
Customer Story
More Helpful GE Appliances Service in Every Home
See how GE Appliances closes the gap to customers with connected, proactive service.
Customer Story
Ottobock revolutionises customer relationships in the MedTech industry – and puts people at the heart of everything it does
How Ottobock is modernising the user experience with its “Life Lounge”.
Customer Story
EKZ is using the power of data to power homes and their customer relationships.
EKZ is using the power of data to power homes and their customer relationships.
Customer Story
Close Brothers helps more businesses thrive
Discover how the company’s Asset Finance and Leasing division is embracing digitalisation to simplify the lending process for thousands of SMEs.
Customer Story
GoCardless helps more businesses get paid with Salesforce
Recurring payments network boosts bookings and customer experience with smarter sales, richer marketing, and faster onboarding.
Customer Story
LV= provides insurance from the heart with Salesforce
Find out how personalised journeys, digital forms, and online communities help enrich the customer and broker experience
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