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Customer Success with Agentforce
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Customer Story
Capita scales high-volume recruitment with Gen AI and Agentforce.
Agentforce will help Capita transform high-volume recruiting and launch a new business line.
Stories in the Spotlight.
Customer Story
bp boosts service agent productivity with Einstein chat summaries.
bp agents swap call transcripts for Einstein chat summaries, saving an estimated 2.5-4K hours.
Customer Story
Santander UK sets up businesses for global success with Salesforce.
Santander UK sets up businesses for global success with Salesforce.
Customer Story
Trading home-grown tech for a platform transforming student experience
SWPS builds a closer relationship with students with a personal touch.
Explore all our customer stories.
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Customer Story
Canon’s Customer Company Transformation
For more than 75 years, Canon has been known for pioneering innovative imaging products. As it seeks to compete in a new social, mobile world, Canon is using Salesforce to connect with customers and employees, and focus its business around them.
Customer Story
Guest profiles strengthen Caesars’ ties with top gaming clients.
Caesars Entertainment is drawing on its long history of excellent customer service to win the game by building closer relationships with VIP clients and offering industry-leading service.
Customer Story
Procter & Gamble division synchronizes sales and service for customer satisfaction.
Procter & Gamble division synchronizes sales and service for customer satisfaction.
Customer Story
Philips listens to its customers — so it can build products that people really need.
For 120+ years, Philips’s innovative lighting, healthcare, and consumer lifestyle solutions have improved the lives of people all over the world. With Salesforce, the company gets a deeper level of understanding of its customers in individual markets so i
Customer Story
PortoBay boosts guest satisfaction and secures more direct bookings
Hotel chain digitalises loyalty programme and uses customer data to tailor offers and incentives
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Customer Story
By putting tenants first, Stadlander scores a customer satisfaction rate of 7.7
Omnichannel support, personalised digital communications, and unique apps revamp renting experience
Customer Story
Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.
Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.
Customer Story
New ecommerce and data platform transforms Perfumes & Companhia’s customer journey
Einstein 1 Platform helps leading beauty retailer create an omnichannel experience supported by a single data source.
Customer Story
Automation keeps Spotify's ad business growing year over year.
Learn how the streaming giant boosted advertising sales and improved productivity.
Customer Story
Ancotrans Leads API Revolution in EU Container Transport
Find out how Ancotrans is pioneering APIs to integrate IT platforms, systems, and applications to share data and documents.
Customer Story
HAIR & SKIN gives 15,000 new customers a connected digital experience.
Learn how this medical aesthetics startup brought the entire business together with data.
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