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With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Customer Story
Capita scales high-volume recruitment with Gen AI and Agentforce.
Agentforce will help Capita transform high-volume recruiting and launch a new business line.
Stories in the Spotlight.
Customer Story
Finnair’s Finnish hospitality shines with Agentforce's 24/7 support
80% of customer service questions are now resolved by AI agents
Customer Story
bp boosts service agent productivity with Einstein chat summaries.
bp agents swap call transcripts for Einstein chat summaries, saving an estimated 2.5-4K hours.
Customer Story
Santander UK sets up businesses for global success with Salesforce.
Santander UK sets up businesses for global success with Salesforce.
Customer Story
Trading home-grown tech for a platform transforming student experience
SWPS builds a closer relationship with students with a personal touch.
Customer Story
reMarkable makes their mark with agent-first service and IT help.
With Agentforce, reMarkable delivers 24/7 customer service and employee IT support in Slack.
Explore all our customer stories.
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Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Customer Story
Trading home-grown tech for a platform transforming student experience
SWPS builds a closer relationship with students with a personal touch.
Customer Story
Santander UK helps more SMEs achieve their international trade ambitions with Salesforce
Bank provides businesses with personalised recommendations for expanding into new markets and making new connections with a pioneering digital platform.
Customer Story
Doppelgänger boosts online sales 720%
With data, AI, and marketing automation, Doppelgänger creates a seamless omnichannel shopping experience.
Customer Story
CMB Monaco: Tailored Customer Relationships
Die Privatbank CMB Monaco diversifiziert ihre Dienstleistungen und bietet Kund:innen mit Salesforce passgenaue Angebote.
Customer Story
bp boosts service agent productivity with Einstein chat summaries.
bp agents swap call transcripts for Einstein chat summaries, saving an estimated 2.5-4K hours.
Customer Story
British Airways empowers staff to achieve their potential with data-driven insight
Leading airline empowers employees to achieve their potential by creating accessible, attractive, and easy to digest Tableau dashboards.
Customer Story
Putting drivers first: Pirelli gets proactive with data
Sustainable, efficient, and customer-first – all in a day’s work for this leading manufacturer.
Customer Story
Khazenly delivers exceptional merchant experience and faster release
See how ambitious e-logistics and fulfilment start-up uses AI, data + CRM to redefine ecommerce
Customer Story
Rossignol brings the magic of the mountains to more people with AI.
Learn how the iconic sports and lifestyle brand uses Salesforce Customer 360 to build stronger connections and drive sales with personalized interactions on every channel.
Customer Story
How N26 is better serving its customers with Marketing and Service Cloud.
Data-driven service and marketing makes banking easier and more intuitive for customers and employees alike.
Customer Story
Municipality of Purmerend is encouraging heat transition with Salesforce
Learn how the municipality of Purmerend is helping households to eliminate natural gas usage with a centralised data platform
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