Salesforce delivers Customer Success.

With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.

Stories in the Spotlight.

Explore all our customer stories.

Filter by:

34 Results

No items found

You can [clear filters] to see all items
Customer Story

Trading home-grown tech for a platform transforming student experience

SWPS builds a closer relationship with students with a personal touch.
Customer Story

CMB Monaco: Tailored Customer Relationships

Die Privatbank CMB Monaco diversifiziert ihre Dienstleistungen und bietet Kund:innen mit Salesforce passgenaue Angebote.
Customer Story

bp boosts service agent productivity with Einstein chat summaries.

bp agents swap call transcripts for Einstein chat summaries, saving an estimated 2.5-4K hours.
Customer Story

Santander UK helps more SMEs achieve their international trade ambitions with Salesforce.

Bank provides businesses with personalised recommendations for expanding into new markets and making new connections with a pioneering digital platform.
Customer Story

How N26 is better serving its customers with Marketing and Service Cloud.

Data-driven service and marketing makes banking easier and more intuitive for customers and employees alike.
Customer Story

Doppelgänger boosts online sales 720%

With data, AI, and marketing automation, Doppelgänger creates a seamless omnichannel shopping experience.
Customer Story

PortoBay boosts guest satisfaction and secures more direct bookings

Hotel chain digitalises loyalty programme and uses customer data to tailor offers and incentives
Customer Story

By putting tenants first, Stadlander scores a customer satisfaction rate of 7.7

Omnichannel support, personalised digital communications, and unique apps revamp renting experience
Customer Story

British Airways enables insight for everyone with Tableau

Leading airline empowers employees to achieve their potential by creating accessible, attractive, and easy to digest Tableau dashboards.
Customer Story

How personalisation has helped boost Heathrow’s digital revenue 30%

Heathrow Airport is flying high with greater digitalisation and personalisation. 
Customer Story

Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.

Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.
Customer Story

New ecommerce and data platform transforms Perfumes & Companhia’s customer journey

Einstein 1 Platform helps leading beauty retailer create an omnichannel experience supported by a single data source.
Customer Story

Khazenly delivers exceptional merchant experience and faster release

See how ambitious e-logistics and fulfilment start-up uses AI, data + CRM to redefine ecommerce
Customer Story

Automation keeps Spotify's ad business growing year over year.

Learn how the streaming giant boosted advertising sales and improved productivity.
Customer Story

Rossignol brings the magic of the mountains to more people with AI.

Learn how the iconic sports and lifestyle brand uses Salesforce Customer 360 to build stronger connections and drive sales with personalized interactions on every channel.
Customer Story

Ancotrans Leads API Revolution in EU Container Transport

Find out how Ancotrans is pioneering APIs to integrate IT platforms, systems, and applications to share data and documents.
Customer Story

How N26 provide its customers better service with Salesforce

How mobile bank N26 is making banking even easier and more intuitive for customers and employees through data-driven service and marketing
Customer Story

Municipality of Purmerend is encouraging heat transition with Salesforce

Learn how the municipality of Purmerend is helping households to eliminate natural gas usage with a centralised data platform
Customer Story

HAIR & SKIN gives 15,000 new customers a connected digital experience.

Learn how this medical aesthetics startup brought the entire business together with data.
Customer Story

How N26 tailors interaction with more than 8 million customers

Data-driven service and marketing makes banking easier and more intuitive for customers and employees alike
Customer Story

Putting drivers first: Pirelli gets proactive with data

Sustainable, efficient, and customer-first – all in a day’s work for this leading manufacturer.