See What You Can Do With Data Cloud
See What You Can Do With Data Cloud
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Create a unified profile with subscriber lifecycle management.
Streamline the entire journey from acquisition to creating lifelong customers. Gain insights to improve retention rates by proactively addressing customer needs and resolving potential issues before they occur.
Increase fan engagement with personalized experiences.
Make deeper connections for life with your fans by getting to know them and making every interaction memorable. Increase revenue by identifying upsell and cross-sell opportunities that will increase wallet share alongside customer satisfaction.
Deliver personalized experiences with energy usage data.
Empower organisations and end-users to drive near real time actions by activating real time energy consumption, asset health and performance data.
Decrease cost per acquisition through targeted advertising.
Identify high-potential target groups most similar to existing high-value audiences and decrease cost per acquisition via lookalike modelling, advanced segmentation and advertising activation to key partners.
Improve revenue strategy with data-driven planning
Optimise and streamline assortment analysis, promotion opportunities and store execution by region and segment.
Billing Inquiry Manager
Streamline and enhance billing enquiry management. Offer customers real-time access to billing, personalised issue resolution and analysis for potential billing disputes or questions — all while ensuring data consistency and personalisation based on individual customer history and usage patterns.
Unified View of the Customer, Vehicle & Dealer
Enabling a single, unified, 360-degree view of the customer, vehicle and dealer to enhance experiences, maximise revenue and make smarter business decisions.
Unify policy and claims data to deliver personalized marketing engagement.
Navigate legacy policy systems and data environments that are often complicated and long-standing. Build a single view of all your customers' policy information, engagement activity and claims history.
Unify siloed utility data into a single view.
Bring together all your utility data across every department to develop a unified view of your customer that every team can act on.
Deliver personalized insurance experiences.
Access and integrate all of your customer data, no matter where it is and use it to provide personalised engagement in the hands of your sellers, service operatives, marketing and distribution management.
Increase deposits with personalized marketing.
Drive the volume and frequency of deposits and investments with precision, personalised marketing. All driven by a single view of your customer. Improve awareness and conversion rates and better understand your customer's circumstances.
Unlock Cross Sell & Upsell Through Targeted Advertising
Gain a clear picture of who interacts with all of your advertising spend and fix the leaky bucket of duplicate and mis-targeted ads. Improve the impact of ads and increase the efficacy of your advertising spend.
Take a deep dive into Data Cloud with Trailhead
Learn about set-up, integration, data modelling, segmentation and much more on Trailhead, Salesforce’s free online learning platform.
Hit the ground running with data tips, tricks and best practices.
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