Increase staff productivity and enhance 24/7 student support with purpose-built AI for Education on the #1 CRM. Exceed enrolment goals, boost student engagement, grow fundraising and maximise outcomes for every Education journey.
Elevate the constituent experience with Education CRM solutions and trusted AI at the centre of every engagement. Empower faculty and staff with an integrated CRM platform to maximise productivity and drive successful outcomes, without having to stitch together piecemeal data across multiple systems.
Drive prospective student engagement and exceed enrolment goals with AI. Instead of manually responding to every prospective student enquiry, recruitment and admissions teams can deliver personalised responses that are both effective and scalable.
Advisors and support staff need a holistic view to build deeper connections and engagement, streamline services and increase student success. Visualise data quickly and access AI-powered insights on a single platform.
Alumni engagement teams and gift officers need to deepen alumni engagement and exceed fundraising goals. Enhance relationships through personalisation, comprehensive data and intelligent reporting.
Faculty can easily define course and programme details throughout the learner lifecycle, create learning programme plans and use trusted AI to generate relevant skills.
Dive into groundbreaking Education sessions, insights from industry experts, unmissable keynotes and so much more on how to become agent-first in Education.
Leverage the full power of the Agentforce 360 Platform across campus with tailored Education solutions that support your students, faculty and staff.
Exceed enrolment goals with marketing automation and AI built directly into your CRM. Create more meaningful relationships with holistic data and tailored applicant experiences that spark action. Save time with automated application reviews and a single platform to connect with students, families and counselors.
Seamlessly connect the student experience and increase retention with a flexible, integrated platform. Power holistic advising, strengthen student engagement and streamline services to help students reach their goals. Scale your impact with automation and AI built directly into your CRM.
Advance the mission of the entire institution with an innovative and connected platform. Engage alumni, streamline fundraising and optimise operations to drive an institution-wide strategy. Meet the goals of your institution and communities with trusted AI and intelligence.
Deliver more efficient and personalised marketing and communications across your institution. Get to know your students and supporters, personalise engagement across any channel, build lifelong relationships and optimise your impact with AI and unified data.
Accelerate growth with AI-powered engagement that helps you to attract and retain lifelong learners. Deliver a modern shop front experience that surfaces relevant course, programme and degree offerings to students. Easily manage corporate partnerships and measure programme performance.
Connect your data and teams on a secure, integrated platform to exceed enrolment targets, deliver holistic student support, improve fundraising and streamline communications.
Get started with Salesforce faster and maximise impact across your entire institution with Education Cloud.
Build and customise autonomous AI agents to support your staff and students 24/7.
Make every moment count with data-driven communications delivered throughout the learner lifecycle.
Boost productivity and decision-making institution-wide with AI-powered analytics.
Integrate all your data, systems or AI models to transform your institution and drive lifelong value.
Connect, harmonise and activate data from any system into a complete view of every constituent.
Bring students, faculty and staff together to collaborate and engage from anywhere.
From support, expert guidance and resources to our partners on AppExchange, the Success Ecosystem is here to help you unlock the full power of your full investment.
We're very passionate about enhancing our students' experience and Salesforce has helped us to meet our goals. Reflecting over the past decade, this decision has yielded substantial benefits to advance our mission of delivering world-class Education at our top research university.
Kivanc OnerVice President for Digital Transformation and Chief Information Officer, UNLV
Try Education Cloud free for 30 days. No credit card. No installations.
Elevate the Education Cloud experience with the #1 CRM for learner and institution success.
Tell us a bit more so the right person can reach out faster.
CRM stands for customer relationship management. CRM in Education enables institutions to manage relationships with all of their customers (including prospective students, current students, alumni and corporate partners) and connect insights from those interactions into a unified view.
CRM stands for customer relationship management. CRM in Education enables institutions to manage relationships with all of their customers (including prospective students, current students, alumni and corporate partners) and connect insights from those interactions into a unified view.
CRM is a technology for managing your institution's relationships and interactions with students. Salesforce for Education is a CRM. An LMS is a learning management system for the administration and delivery of courses. LMS data can easily be brought into a CRM for a unified view of every student.
Unlike individual point solutions, which only address a single-use case or challenge, CRM for Education eliminates the pain of having disparate data across a variety of systems. Institutions can deliver personalised experiences throughout the entire Education journey on one, integrated platform.
Institutions of all sizes trust Salesforce for Education to not only deliver exceptional constituent experiences but also to increase staff productivity at scale. In fact, Forrester Consulting highlighted the benefits and ROI of Salesforce for Education for a variety of institutions in this research.
When comparing CRMs, consider whether the solution has the integrations and customisations you're looking for, a reputable user experience and ROI, trusted customer support and if the solution can grow with your needs. Outline your pain points, compare features and explore key references.
Salesforce supports Education through technology and philanthropic giving. We help institutions of all sizes thrive via our grants programme, Trailhead and community resources. We're also focused on reducing barriers to learning and the workforce. Learn more about our commitment to Education here.
