Modernise Government IT
Unlock rapid app development and consolidation on a low-code, low-effort platform so your organisation can focus on meeting its mission.
Quickly implement, integrate and accelerate time to value.
Connect legacy systems into a single source of truth and turn technical debt into innovation. With a secure and agile platform, it’s easy to build applications, integrations and user experiences that help deliver on your mission objectives.
Scale and secure apps on a trusted government cloud.
Secure data on an isolated, dedicated environment government agencies and contractors with meeting authorisations such as FedRAMP High, IRS 1057 and DoD Impact Levels.
All you need is your mouse and a sense of adventure. Enhance your objects, data and fields, customise your org’s look and feel, augment your business processes, create websites and even create apps—all using point-and-click tools.
Get support and more value with an ecosystem of professional services, implementation partners, system integrators and other technology providers specialising in government.
Develop apps more efficiently.
Use drag and drop, low code builders to innovate faster than ever.
Automate repetitive tasks or business processes — from recruiting to project management. Create the actions you want triggered when the criteria or conditions are met. Use Salesforce automation tools to create new records, update fields, send emails or call out to external systems.
Secure sensitive data without making life harder for users. With a flexible, layered sharing model, it’s easy to assign different datasets to different sets of users, balancing security and convenience and reducing the risk of stolen or misused data while making users get the information they need.
Digitise processes and services quickly with pre-built Public Sector Applications. Deploy modern constituent services fast using data models, guided processes, UI and analytics designed for government.
Integrate your data into a powerful, single view.
Jumpstart development using pre-built assets provided by the MuleSoft ecosystem or build APIs from scratch for any use case in diverse protocols.
Deploy to almost any environment and implement modern architectures with the Anypoint Flex Gateway. Ensure 99.99% uptime with CloudHub, MuleSoft’s fully managed infrastructure or deploy into Docker containers and Kubernetes clusters on AWS, Azure, GCP and on-premises using Anypoint Runtime Fabric.
Get out-of-the-box compliance and secure your enterprise integrations automatically with prebuilt and customised policies. Protect sensitive data through format-preserving tokenisation using policies and establish secure perimeters around data, APIs, microservices and integrations.
Manage, secure and scale all your APIs from a single place. Onboard developers with precision and make smarter API programme decisions with contextual analytics.
Complete your Modernise IT solution with the following Salesforce products:
Public Sector Solutions
Serve the people faster with case management designed for government.
Government Cloud Plus
Scale and secure apps on a FedRAMP High-authorised platform.
MuleSoft
Connect any data, system or AI model securely and automate tasks and processes wherever they run, including in legacy systems.
Platform Plus
Extend the power of Platform to your entire organisation to increase efficiency.
We want to ensure the future of the nation's science capability. We're broadening the breadth of our reach is through the cloud."
Kevin Fournier, Ph.D.User Office Director, Lawrence Livermore National Laboratory, National Ignition Facility
Learn new skills with free, guided learning on Trailhead.
Hit the ground running with government IT modernisation tips and best practices.
Visit the Public Sector Blog for the latest research, industry insights and product best practices
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Government IT Modernisation FAQs
Government IT modernisation is the strategic effort by government agencies to update and improve IT systems, infrastructure and practices. For many agencies, the first step toward digital government transformation is forgoing on-premises legacy systems in exchange for modern, cloud-based solutions.
Relying on legacy IT systems makes it difficult for government agencies to deliver on the mission. Inefficiency, outdated processes and concerns around privacy and data security slow down service delivery and negatively impact constituents — and isn’t scalable for the future.
Benefits include the ability to flex and scale as the mission evolves, connected service delivery, more secure data, better decision making and reduced costs.
Consider the constituent or customer experience, the total cost to deploy and maintain in the future, the ability to meet future mission needs and the frequency of patching and updates. Then assess the software’s responsiveness, ease of use, scalability, flexibility and upkeep.
Public Sector Solutions is Salesforce's public sector software. It includes out-of-the-box apps that help agencies deploy faster with government IT solutions. Plus, flexible low-code/no-code tools help governments customise to fit their needs. Built on a powerful platform, it helps agencies scale and adapt for the future.