Success Communities

Guided Journeys

Circles of Success Interactive Events


12/5/365 online case submission

Response in two business days



“Getting Started” online training catalog


Plus all the benefits of the Standard Success Plan


Success management

Premier Accelerators

Premier Apps

Exclusive webinars


24/7 toll-free phone support

Chat support

1-hour initial response for critical issues

Premier developer support


Certification prep courses

Role-based, online, and video learning paths


Configuration Services

Access to over 90 Accelerators

Exclusive certification practice exams


Plus all the benefits of our other Success Plans


Dedicated Success Management

Regional Success Management

Technical Account Management

Signature Accelerators


Predictive intelligence-based recommendations

Proactive services and monitoring

15-minute initial response to critical cases

Designated Primary Support Engineer

Advanced developer and deployment support

Localized Configuration & Developer Support

ISV partner case coordination


Private, on-site workshops **

Seats for instructor-led training **

* Premier, Premier+, or Signature Success Plans are required before purchasing any Strategic Services.
** Available and priced through Salesforce University.
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