Redefine the journey with Agentforce to create more personalised, cost-effective, and connected travel, transportation, and hospitality experiences.
Source: FY25 Customer Success Metrics for Travel, Transportation, and Hospitality
Harness the power of agentic AI to cost-effectively transform operations, scale capabilities, and deliver highly personalised travel experiences.
Lower costs, safeguard margins, and unlock growth opportunities through connected data, Agentforce, and AI-powered insights.
Deliver seamless guest journeys, build loyalty, and redefine service excellence through connected data, advanced analytics, and AI-powered personalised experiences.
Discover the #1 AI travel, hotel and logistics CRM. Personalise every experience along the traveller, guest and shipper journey with real-time data and trusted AI.
From support, expert guidance and resources to our partners on AppExchange, the Success Ecosystem is here to help you unlock the full power of your full investment.
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Salesforce offers software solutions for travel, transportation and hospitality companies. CRM is a system that provides companies a way to manage customer interactions across sales, customer service and marketing, as a means to stay connected, streamline processes and improve profitability.
Salesforce CRM solutions provide travel, transportation and hospitality companies with a 360 degree unified customer profile so they can deliver a best-in-class customer experience with proactive, data-driven guidance, streamline operations with automation and AI and drive innovative growth.
Consider your specific business needs. Ask: How well does it integrate with my existing software? What security measures are in place to protect my company data? Can it be customised to fit my business processes? Can it scale with my business? What do current users say in reviews and testimonials?
Software solutions offer numerous benefits for travel, transportation and hospitality companies such as improved efficiency and cost savings from automating routeing tasks, enhanced customer experiences from personalised digital interactions and scalable customer service from AI agent solutions.
Salesforce is consistently ranked the #1 CRM provider every year by a variety of organisations. Salesforce has transportation and logistics customers that include the largest enterprises as well as small- and medium-sized businesses who use our transportation CRM and Agentforce solutions.
