Salesforce is proud to announce FedRAMP High authorisation for Agentforce, Data Cloud, Marketing Cloud and more!
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Government Cloud
Government Cloud helps public sector organisations innovate securely, compliantly and efficiently. Government Cloud has been designed to provide the U.S. government and government contractors with privacy and high levels of performance, reliability and security while helping them to meet authorisations such as IRS 1075, FedRAMP High, DoD Impact Levels and Top Secret.
Leading organisations drive mission success with Government Cloud.
What can you do with
Government Cloud?
With Government Cloud, U.S. public sector organisations can scale and secure AI agents, data and applications on a trusted platform. Public Sector organisations can drive efficiency and improve constituent experiences while meeting stringent compliance authorisations such as FedRAMP High, IRS 1075, DoD Impact Levels and Top Secret.
Unlock Compliance
- Built for Government: Secure data on an isolated, dedicated environment for U.S. government agencies and contractors.
- Operate with Confidence: Operate with Confidence: Store and process sensitive data with confidence and meet authorisations such as FedRAMP High, IRS 1075, DoD Impact Level 4 and 5 (IL4 and IL5) and Top Secret.
- Market Leading Infrastructure: Built on AWS GovCloud (US), the market leading FedRAMP-authorised cloud to adhere to the most stringent U.S. government security and compliance requirements.
Innovate Quickly and Efficiently
- Pre-built Solutions and Capabilities: Take advantage of Salesforce’s pre-built solutions and capabilities and deploy faster with out-of-the-box applications for government service.
- Build Apps with Clicks, Not Code: All you need is your mouse and a sense of adventure. Enhance your objects, data and fields, customise your instance look and feel, augment your processes, create websites and even create apps—all using point-and-click tools.
- Get Automatic Innovation: The Salesforce platform is constantly evolving, with regular releases three times a year. We provide customers with seamless, automatic upgrades, delivered in real time.
Get ready for Mission Success
- Get Support: Rely on an ecosystem of government experts, implementation partners, technology providers and fellow government Trailblazers.
- Drive Adoption: Access success programmes and 1-on-1 engagements through Salesforce Accelerators & Success Managers to provide you recommendations and release readiness.
- Extend with the AppExchange: Find and deploy ready-to-use apps that have been successfully tested with Government Cloud Plus.
Extend the power of Government Cloud with the following Salesforce products:
Public Sector Solutions
Serve the people faster with case management designed for government.
MuleSoft
Connect any data, system or AI model securely and automate tasks and processes wherever they run.
Slack for Public Sector
Slack is a secure space to connect your team, tools and data with the contractors, non-profits and government agencies you work with every day.
Service Cloud
Deliver personalised support at scale.
Government Cloud Pricing
Government Cloud Plus
Scale and secure apps on a FedRAMP High-authorised platform.
15%
USD/Applied to net spend*
(Billed annually)
- FedRAMP High
- IRS 1075
- HIPAA
Government Cloud Plus - Defence
Scale and secure apps on a DoD Impact Level 5-authorised platform.
25%
USD/Applied to net spend*
(Billed annually)
- DoD IL5
- Physically isolated
- NNPI & Unclassified NSS
Government Cloud Plus - Premium
Scale and secure apps on a Top Secret authorised platform.
Contact for pricing
- Top Secret
- Air Gapped
- Classified NSS
This edition requires an annual contract. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
We are creating an omni-channel experience for our customers because that’s the reality of how they engage.
Ajay GuptaChief Digital Transformation Officer, CA Department of Motor Vehicles
Through this transformation we've been able to retain and attract a set of talent that we weren't able to before
Joseph E. BurgenerDirector CRM Transformation, AFPC, Air Force
Everything you need to maximise ROI.
From support, expert guidance and resources to our trusted partner ecosystem, we’re here to help you to get more value from Salesforce in the AI era.
Learn new skills with free, guided learning on Trailhead.
Hit the ground running with Government Cloud tips and best practices.
Ready to take the next step with the #1 AI CRM for government?
Start your trial.
Try Public Sector Solutions for 30 days with sample data. No credit card, no installations.
Talk to an expert.
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Government Cloud FAQs
Government Cloud helps public sector organisations innovate securely and compliantly. It is a dedicated, cloud environment built so U.S. public sector organisations can scale and configure Salesforce, while helping to meet authorisations such as IRS 1075, FedRAMP High and DoD Impact Levels.
The U.S. Government and its contractors have unique challenges like handling and protecting sensitive data in the face of increased cybersecurity threats while also meeting compliance mandates in an evolving regulatory landscape. Government Cloud helps them to meet unique security and compliance needs.
Salesforce takes care of many security controls, provides regular patching and launches a regular cadence of new innovations and updates. This reduces compliance burdens and risks. And helps you to deliver best-in-class service while focusing on what matters most - delivering on the mission.
For an up to date list of authorised and interoperable products please visit the publicly available knowledge article: Government Cloud Available Products and Features. For example, Public Sector Solutions, is authorised to meet FedRAMP and DoD Impact Levels.
The main difference is that Government Cloud Plus supports FedRAMP High while Government Cloud Plus - Defence supports FedRAMP High and DoD Impact Level 4 (“IL4”) and DoD Impact Level 5 (IL5). For more details, see the Government Cloud Pricing Page.
Salesforce Government Cloud can help customers meet their CMMC compliance requirements for storing and processing Controlled Unclassified Information (CUI), specifically for CMMC Level 2 and Level 3. The CMMC framework is based on NIST 800-171 controls, which are a subset of the NIST 800-53 controls that FedRAMP High authorised services are designed to meet.
For more details, please see the NIST 800-171 Attestation Letter from our Third-Party Assessment Organisation (3PAO) on our public-facing Compliance Portal. The assessment was performed against NIST 800-171 Rev 2, which aligns with the CMMC Level 2 and Level 3 requirements. You can access the attestation letter here: NIST SP 800-171 Compliance.
Salesforce Government Cloud Plus maintains a FedRAMP High Provisional Authority to Operate (P-ATO) from the Joint Authorisation Board (JAB).
No, but, many are native to the platform. Typically this means customer data does not physically leave Government Cloud environments. Learn more at AppExchange Apps: Government Cloud / Government Cloud Plus and Compliance.
Government Cloud Plus - Defence customers are required to use the Common Access Card as the MFA token for log in. All orgs in Government Cloud Plus - Defence will use salesforce.mil FQDNs which uses the DISA Boundary Cloud Access Point (BCAP), NIPR-net IP address range and EEMSG for email security.
Government contractors directly supporting Department of Defence mission owners with Impact Level 4 or 5 data can use Government Cloud Plus - Defence on behalf (or in direct support of a contract with) a mission owner. Government contractors cannot purchase it for internal use.
Yes. Government Cloud Premium is a Software-as-a-Service and Platform-as-a-Service offering with Top Secret Authorisation. Learn more at sfdc.co/government-cloud-premium-announcement
Please contact a Salesforce National Security Account Executive to learn more.