Automatically pull data from your email, calendar, spreadsheets, phone, chat, social channels, and more to get a single, 360-degree view of every customer and your whole business.
Our simple setup assistant will have you streamlining sales and answering customer questions in just minutes. And become an Essentials pro with our easy in-app tutorials.
Trailhead is the fun way to learn all about CRM, sales, service, or any other topic — from easy overviews to in-depth, nitty-gritty details.
Easily follow up on leads, identify key contacts, and more. See an easy, customizable view of all your sales details in Lightning, the latest version of Salesforce.
Track emails, calls, and meetings automatically with Einstein Activity Capture. Collect and sync key info right from your inbox.
With Salesforce, speed, intelligence, and personalization doesn’t stop at the desktop. Access and update your data anytime with the Salesforce mobile app.
Ready to try Sales Cloud Essentials?
Connect with your customers across email, phone, chat, and social channels for a personalized customer experience.
Automate repetitive tasks, route each question to the right agent, and allocate work based on individual availability and expertise.
Build a branded self-service support site so customers can quickly find answers to common questions, or reach out directly if they get stuck.
Ready to try Service Cloud Essentials?
Get tools, like esignatures and customer surveys, to boost team productivity and companywide growth. Find apps built specifically for small businesses on AppExchange, the world’s largest business app marketplace.
Create custom lists and views to track what’s important to you. And save a view and see it anytime.
Find, win, and keep customers. Connect and integrate all your business data. And get automatic product updates three times a year.
Salesforce Essentials
Sales and customer support for up to 10 users
$
25
USD/user/month*
(billed annually)
(billed annually)
• Guided onboarding and setup
• Automatically track emails & meetings
• Manage leads, opportunities, & accounts
• Create custom dashboards & reports
• Support across email, phone, chat, & social channels
• Save time with customer self-service
Pay monthly for $35 USD/user/month.
* Offer requires an annual contract. Monthly pricing available.
** Salesforce Customer Success Metrics Survey, conducted 2015-2017 among 7,000+ customers randomly selected. Response sizes per question vary.
Discover all the ways Salesforce is committed to your success. Learn how we can help you find, win, and keep customers to grow.