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Simplify Channel Engagement

Strengthen channel partnerships through the ease of doing business with manufacturing engagement software. Leverage the #1 AI CRM for manufacturing to drive greater visibility, self-service engagement, and performance with channel, including dealers, distributors, and resellers. Giving access to inventory, warranty, and customer data removes friction, speeding up the ability to close sales and deliver service.

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These manufacturers use Salesforce to Simplify Their Channel Engagement

GE Appliances
Lippert

Deepen Channel Relationships for Greater Performance

DesiA portal for Badger partner highlighting News and Pilot Cockpit.gn, build, and manage a winning partner program.

Design, build, and manage a winning channel program.

  • Provide transparency across your channel. Connect your channel with a secure process and an end to end solution with Partner Relationship Management for Manufacturing. A unified customer view improves productivity, predicts needs, and provides better service across your business.
  • Accelerate time to value. Use prebuilt Channel Relationship Management templates for objects in Agentforce Manufacturing and for manufacturing business processes.
  • Maximize onboarding success and grow fast. Build a site. Attract new channels with easy forms. Speed up approvals and onboarding with role-based automation with Partner Relationship Management.
A dashboard for Rebate Management with an example of a shared system.

Make selling faster and easier for channel.

  • Collaborate, contribute, and plan. Collaborate on sales agreements, contribute to forecasting metrics, and drive planning and S&OP precision with Agentforce Manufacturing for Sales.
  • Access visibility into product catalogs. Get a single source of truth for products, categories, and catalogs, reducing fragmentation and ensuring extensibility at scale with Agentforce Manufacturing for Sales.
  • Capture orders with channel portals. Channels can configure, capture, and price orders and track status of order fulfillment with Partner Relationship Management for Manufacturing.
  • Drive channel behavior through rebate and special pricing agreements. With Rebate Management, your business can efficiently build and scale incentive programs, while also nurturing trusted channel relationships.
Enable faster and smarter partner service experiences.

Enable faster and smarter channel service experiences.

  • Re-imagine omni-channel service across dealers, distributors, and customers. With Service Cloud, you can deploy digital service to personalize engagements and drive operational efficiencies across every channel via the Partner Relationship Management portal.
  • Streamline warranty claims capture. Develop programs based on your business’ unique needs and get visibility into the adjudication and settlement process with warranty claims capture and processing for channel with Manufacturing for Service.
  • Improve distributor margins with automated warranty claims. Help distributors protect their margins by automating the claims submission process, resulting in faster reimbursements.
Grow revenue with a unified view of inventory and incentives.

Grow revenue with a unified view of inventory and incentives.

  • Revenue-generating visibility. Combine inventory, pricing, and incentive data from, suppliers, and resellers into your CRM. See market inventory, respond to pricing changes quickly, and help sell faster.
  • Rebate control and customization. Use rebate tools to incentivize smartly. Automate ship and debit, price protection, and volume or growth rebates. Control rebate timing, keep things transparent, build strong channel relationships, and protect your profits.
  • Automated management channels. Make it easy for channels to track deals, pricing changes, and incentives. Align quickly on deal or design registrations with automated workflows. Build trust with simple claim filing, POS data uploads, and rebate status checks.

Complete your Simplify Channel Experience solution with these related products.

Agentforce Manufacturing

Personalize customer experiences and optimize each campaign with data-first enterprise solutions for any channel and device.

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Partner Relationship Management

Help grow revenue by enhancing channel experiences, onboarding, and sales with AI insights on Salesforce's integrated platform.

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Manufacturing Intelligence

Deliver actionable insights throughout the entire sales and revenue cycle.

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Channel Revenue Management

Optimize your channel sales and channel relationships with comprehensive revenue management tools.

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MuleSoft Anypoint Platform

Instantly connect a growing list of manufacturing applications and data with speed and scale.

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Revenue Cloud

A revenue management platform that helps automate the product-to-cash journey.

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B2B Commerce

Unlock self-service revenue channels, connect buyer touchpoints, and launch personalized experiences.

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Build the perfect Simplify Channel Engagement solution with our help.

Get in touch today and our experts will guide you through the process, step by step:

  • Choose the right Agentforce Manufacturing edition.
  • Add products/features needed, if not already included.
  • Customize the final result with apps, services, support.
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Simplify Channel Engagement FAQ

Manufacturing channel engagement software allows manufacturers to drive more business, loyalty, and dedication through the channel, and create data sharing and transparency with channels.. Manufacturers can also get closer to customers while not losing critical channel business, and deliver excellent customer experiences.

With manufacturing engagement software, manufacturers can simplify business process by providing dealers/distributors with seamless access to critical information and real-time capabilities that enable them to sell more with less friction.

Manufacturing channel engagement software connects your internal and external sales teams in real time, so channels can collaborate directly on sales records, easily track revenue, monitor special pricing agreements, manage your warranty lifecycle to increase visibility, and reduce revenue leakage.

Channel engagement software helps manufacturers build a more effective and productive channel ecosystem.

Your channel teams need data that is unlocked from ERP and other systems, so they can have a 360-degree channel view, and make data actionable. Our manufacturing partner engagement software can help unify your data from all systems into a single view.

Build, manage, and analyze incentive programs within the CRM to drive channel sales and loyalty with Rebate Management and special pricing agreements.

Channel engagement focuses on building strong channel relationships. Channel engagement software can help with training and support, incentive management, warranty management, and performance tracking.