At the start of a new year, Brian Owens decided to set a resolution to change his life. Feeling exhausted mentally and physically from working 12 hour days between two jobs with student loans to pay off, he began looking for something where he could have a sense of fulfillment. He needed a life raft.

Brian’s wife introduced him to Trailhead, Salesforce’s free online learning platform, where he quickly began learning new skills. With Trailhead, Brian learned at his own pace at any time, which included waking up extra early to study before work. He was also dedicated to finding a mentor for guidance and support. This led him to connect with Tiffany Spencer, the founder of Tech Forward, an organization that introduces marginalized communities to Salesforce careers. With Tiffany's help, Brian was able to chart a course toward a career in Salesforce and navigate the tech industry.