Multipliers for Salesforce Message Credits

Multipliers are based on SKU purchased

Email

Effective From Date	Record of Multipliers
20 July 2026 - Present	Salesforce Message Credits - Email (1,000
15 March 2026 - 19 July 2026	Salesforce Message Credits - Email (1,000)
15 July 2025 - 14 March 2026	Salesforce Message Credits - Email (1,000)➚
13 February 2024 - 14 July 2025	Salesforce Message Credits - Email (1,000)

SMS

Effective From Date	Multipliers for Salesforce Message Credits - SMS
1 September 2026 - Present	Salesforce Message Credits - SMS (1,000) and Salesforce Message Credits - SMS for Marketing (1,000)
1st August 2026 - 31st August 2026	Salesforce Message Credits - SMS (1,000) and Salesforce Message Credits - SMS for Marketing (1,000)
1st May 2026 - 31st July 2026	Salesforce Message Credits - SMS (1,000) and Salesforce Message Credits - SMS for Marketing (1,000)
1st November 2025 - 30th April 2026	Salesforce Message Credits - SMS (1,000) and Salesforce Message Credits - SMS for Marketing (1,000)➚
15th July - 31st July 2025	Salesforce Message Credits - SMS (1,000) and Salesforce Message Credits - SMS for Marketing (1,000)
1st May - 14th July 2025	Salesforce Message Credits - SMS (1,000) and Salesforce Message Credits - SMS for Marketing (1,000)
18 February 2025 - 30 April 2025	Salesforce Message Credits - SMS (1,000) and Salesforce Message Credits - SMS for Marketing (1,000)➚
13 February 2024 - 17 February 2025	Salesforce Message Credits - SMS (1,000)

WhatsApp

Effective From Date	Multipliers for Salesforce Message Credits - WhatsApp
1 August 2026 - Present	Salesforce Message Credits - WhatsApp (1,000) + Salesforce Message Credits - WhatsApp Marketing (1,000)
1 May 2026 - 31 July 2026	Salesforce Message Credits - WhatsApp (1,000) + Salesforce Message Credits - WhatsApp Marketing (1,000)
17 February 2026 - 30 April 2026	Salesforce Message Credits - WhatsApp (1,000) + Salesforce Message Credits - WhatsApp Marketing (1,000)
1 December 2025 - 16 February 2026	Salesforce Message Credits - WhatsApp (1,000) + Salesforce Message Credits - WhatsApp Marketing (1,000)
1 August 2025 - 30 November 2025	Salesforce Message Credits - WhatsApp (1,000) + Salesforce Message Credits - WhatsApp Marketing (1,000)
1 July 2025 - 31 July 2025	Salesforce Message Credits - WhatsApp (1,000) + Salesforce Message Credits - WhatsApp Marketing (1,000)
1 December 2024 - 30 June 2025	Salesforce Message Credits - WhatsApp (1,000) + Salesforce Message Credits - WhatsApp Marketing (1,000)
1st October 2024 - 30th November 2024	Salesforce Message Credits - WhatsApp (1,000) + Salesforce Message Credits - WhatsApp Marketing (1,000)
1st September 2024 - 30th September 2024	Salesforce Message Credits - WhatsApp (1,000) + Salesforce Message Credits - WhatsApp Marketing (1,000)
1st April 2024 - 31st August 2024	Salesforce Message Credits - WhatsApp (1,000) + Salesforce Message Credits - WhatsApp Marketing (1,000)

Mobile apps

Effective From Date	Multipliers for Salesforce Message Credits - Mobile App
1st November 2025 - Present	Salesforce Message Credits - Mobile App
15 July 2025 - 31 October 2025	Salesforce Message Credits - Mobile App

RCS

Effective From Date	Multipliers for Salesforce Message Credits - RCS
1 September 2026 - Present	Salesforce Message Credits - RCS
25 June 2026 - 31 August 2026	Salesforce Message Credits - RCS