Build a better shopping experience.
Unified commerce delivers better consumer experiences and bottom lines.
Unified Shopping Experiences
Deliver the experience consumers expect. Give them an easy purchase process with flexible in-store buying options from any location, and the choice to return at a store or fulfillment centre. Intelligently manage inventory, merchandising, and promotions between digital channels and the store — all with a shared view of customers, orders, and more.
Cutting-Edge Digital Commerce
Transform the digital consumer experience across the web, stores, mobile, and social. Engage and convert shoppers with marketing, merchandising, promotions, and more. Easily customise or extend commerce anywhere, from online “buy” buttons and branded mobile apps to in-store “endless aisle” and clienteling apps built in our open development environment.
AI-Powered Personalisation
Commerce Cloud is the only commerce solution with AI embedded into the very fabric of the platform — no data scientist required. Deliver delightful, personalised shopping experiences and empower merchandisers with smarter insights via easy-to-use Einstein-powered features.
Retail Success Community
Share ideas, inspiration, and insight with our partner and customer ecosystem — or get strategic guidance from our customer success teams who monitor your deployment and identify ways to improve operations, as well as provide top-calibre tech support. tech support.
Meet our two comprehensive commerce solutions.
From discovery to delivery, whether online or in-store — create a better shopping experience for your customers.
Commerce Cloud Digital
With Commerce Cloud Digital, create and coordinate digital experiences and transactions for customers across all your digital channels — web, mobile, social, and beyond — for better customer engagement and revenue streams.
8.5
Million INSTAGRAM FOLLOWERs
Commerce Cloud Order Management
The shopping journey doesn’t end once an order is placed. Give your customers the “buy, service, and fulfill anywhere” experience with this powerful add-on that unlocks real-time inventory visibility, allocation logic, and order lifecycle management across all channels.
Questions?
Our reps have answers.
Ask about Salesforce products, pricing, implementation, or anything else — our highly trained reps are standing by, ready to help.