Altium Creates and Deploys Six Critical Business Applications in Just Four Weeks with Unlimited Edition and the Force.com platform

"I'm still amazed that we achieved what we did in the time frame. That we were able to create such a comprehensive business platform in such a short amount of time is a testament to our team, to salesforce.com, and to the power of the Force.com platform."


Challenge
  • Altium Limited, a leading developer of electronics design software, needed a CRM system capable of scaling during busy periods
  • Requirements included fast deployment: The new system had to be up and running within four weeks to serve upcoming peak business period
  • Headquartered in Sydney, Australia, with offices throughout Europe, Asia, and the United States, the company needed a system that would help it ward off intense competition from larger players
  • With about 270 employees worldwide, Altium also sought to automate key business processes and maximize use of limited technical resources

Solution
  • Altium ruled out systems such as Oracle's and SAP's because of cost and chose Salesforce and Force.com for its simple, sophisticated platform and ease of implementation
  • The company exceeded its original goal of a minimal implementation to create six custom applications, many based on existing AppExchange applications
  • In the process, Altium upgraded to Unlimited Edition to supercharge its application development

Results
  • Altium now enjoys higher levels of availability, performance, scalability, and security
  • Streamlined processes and consistent, intuitive user interfaces has increased employee productivity
  • Customer satisfaction is greater thanks to improved customer support
  • Scarce technical resources are freed to focus on high-value, strategic projects
  • The on-demand system eliminated infrastructure management and software deployment headaches
 
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