Nimbus Partners Builds Key Business Applications on the Force.com Platform

"If I went for a job in IT, I probably wouldn’t get it. But that’s the great thing about the Force.com platform as a service; you don’t need to be an expert developer to quickly produce critical business applications."


Challenge
  • UK-based Nimbus Partners helps customers drive transformational change through process management.
  • A visionary, early adopter of technology, the company wanted a CRM system to replace existing contact management systems based on Microsoft Outlook and Exchange.
  • Nimbus needed a CRM model that would not require a large up-front investment in infrastructure.
  • The company also wanted a platform on which it could quickly and easily customize and build applications in response to the changing demands of its business.

Solution
  • Nimbus deployed Salesforce worldwide to create integrated and customized, enterprise applications. Using the Force.com platform as a service (PaaS) the company creates new software-as-a-service business applications using configuration tools that need no programming.
  • With Force.com Builder’s point-and-click customization, Nimbus users with no programming experience work with the metadata framework to design custom user interfaces, and modify the data model structure and business logic.
  • Nimbus built a human resources management system on Force.com to track employee vacation requests, performance reviews, and more. The company also built applications for IT asset management, partner contracts, employee training, and purchase orders.
  • Salesforce SFA supports all aspects of sales management, sales information, and analytics and forecasting worldwide.
  • Salesforce empowers the Nimbus customer support team to deliver responsive, efficient, and rewarding service.
  • Using Salesforce Marketing, the Nimbus marketing team executes, manages, and analyzes the results of multichannel campaigns. In addition, users can easily measure the return on investment of their campaigns and make adjustments in real time.

Results
  • A non-technical Salesforce administrator is responsible for creating customized apps quickly and easily. Those applications make Salesforce a hub for managing and sharing information. Salesforce now drives almost all of the company’s business processes.
  • Salesforce and Force.com have been instrumental in helping Nimbus grow its turnover from $2 million six years ago, to $18 million today.
  • Force.com enables Nimbus to create new applications on-demand and without programming using point-and-click configuration tools.
 
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