Feature

Transform Your Customer Data to Help Your Commerce Business Grow

Dec 08, 2022 By Chris Jordan

Automate Your Customer Data and Help Your Commerce Business Grow

Commerce organisations rely on huge amounts of data. The only way to maintain sustainable growth is through automation.... Read More

Commerce, Commerce Cloud, Data Culture, Thought Leadership

Get Insights Faster With Winter '23 CRM Analytics Release

Nov 29, 2022 By Aditi Patel

Get Insights Faster With Winter '23 CRM Analytics Release

Our newest release will help you get a clearer picture of your insights, make informed live predictions and see all of your analytics assets in one place.... Read More

Marketing Cloud, Data Culture

4 Marketing Trends Changing How We Connect With Customers

Nov 23, 2022 By Salesforce

These 4 Marketing Trends Are Reshaping How We Connect With Customers

The way marketers use customer data is changing. Find out the latest trends in our State of Marketing report.... Read More

Marketing Cloud, Data Culture

No One Understands Your Charts — Here’s How To Change That

Nov 22, 2022 By Andy Cotgreave

No One Understands Your Charts — Here’s How To Change That

Data charts are the language of business, but they're often difficult to understand. Here are 5 easy tips to improve your data visualisations to communicate your message more efficiently.... Read More

Data Culture, Analytics

How Financial Services Can Improve Customer Experiences

Nov 10, 2022 By Salesforce

3 Ways to Take Your Financial Services Customer Experience to The Next Level

Customers want better experiences from their financial service providers. Here’s what they’re thinking — and how to improve.... Read More

Financial Services, Digital Transformation, Data Culture

Use Data To Turn Browsing Into Buying This Shopping Season

Oct 27, 2022 By Matt Marcotte

Consumers Are Budget Conscious This Shopping Season — Use Data To Turn Browsing Into Buying

Here’s how to use data to drive engagement and loyalty in a tough economy.... Read More

Retail, Data Culture, Customer Experience

What is Salesforce Genie?

Oct 04, 2022 By Sanjna Parulekar

What is Salesforce Genie?

Salesforce Genie makes it easy for every business to make sense of all their data from any system, channel, or data stream.... Read More

Innovation, Customer Experience, Future of Work, Data Culture

How to Turn Social Media into a Powerful Customer Service Tool

Sep 23, 2022 By Salesforce

How to Turn Social Media into a Powerful Customer Service Tool

Find out how to use social media as a customer service tool to improve customer experience and retention.... Read More

Service, Customer Engagement, Data Culture

Watch Salesforce Live: Asia on demand.

Watch Salesforce Live: Asia on demand.

Editors' Picks

VT-What? How Salesforce Gives Back To ItsRainingRaincoats

Business as a platform for change

VT-What? How Salesforce Gives Back To ItsRainingRaincoats

Over 20,000 New Jobs in Thailand by 2024 in the Salesforce Economy

Digital transformation

Over 20,000 New Jobs in Thailand by 2024 in the Salesforce Economy

In Crisis, IT Leaders Are Keeping Teams and Customers Connected

Technology

In Crisis, IT Leaders Are Keeping Teams and Customers Connected