Salesforce unveils Agentforce Commerce capabilities as AI assistants grow retail traffic volumes by 119%.
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B2C Commerce
Simplify returns with merchandising tools, go fast with headless APIs, and personalize every journey with Agentforce.
B2B Commerce
Launch, set, and achieve goals with Agentforce. Move fast with templates and boost revenue with connected data.
Order Management
Deliver perfect post-purchase journeys at scale. Cut costs and grow revenue fast.
Payments
Deliver a flexible, high-converting checkout experience without complex integrations.
Point of Sale
Connect in-store and online customer, order, and inventory data to drive omni-channel experiences like Buy Online, Pick Up In-Store, and clienteling.
Commerce AI
Drive growth, conversions, and productivity with Agentforce and AI tools. Engage shoppers with dynamic interactions.
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Commerce Products FAQs
An ecommerce tool is software the help you to run a digital storefront so you can power sales and transactions online. Ecommerce tools include marketing, merchandising, product detail and search results pages, content, promotions, basket, checkout customer service, fulfilment and predictive intelligence capabilities.
The tools needed to build an ecommerce website include an ecommerce platform, interactive storefronts, payment services and inventory management capabilities.
An ecommerce platform will help you seamlessly launch and grow your digital business through a prebuilt infrastructure. Ecommerce tools can be deployed on many different digital channels including a website, mobile app, social channels or in-store kiosk or device. This allows you to reach new customers, reduce operational costs and grow sales with scalable tools for your online business.
When choosing the right ecommerce tools prioritise a future-proof platform that is trusted, scalable and readily supports international expansion enabling future growth. Look for a solution architected for flexibility with all the purpose-built tools you need to deliver innovation quickly. It is important to consider the total cost of ownership of any ecommerce solution including ability to integrate with other digital and third-party solutions, uptime, access to advanced features, ongoing innovation and support and implementation.