Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Fulbright University Vietnam Automates Student Services with Agentforce
Discover how Fulbright University Vietnam is using Agentforce to scale student support, streamline operations, and drive its next phase of digital transformation.
Customer Story
Mongolian Travel Startup Rara Avis is Revolutionising Seamless Journeys with Agentforce
By automating tour enquiries 24/7, Rara Avis Travel enhances customer experience and scales for global reach.
Customer Success with Data 360
Customer Story
AVPN's ImpactCollab: Fueling Philanthropy with AI
Agentforce AI empowers advisors, making philanthropy more efficient
Customer Story
Fisher & Paykel elevates service to match the luxury of its products.
Find out how the premium appliance brand has increased productivity while delivering more human-centric customer experiences.
Customer Story
Royal Enfield builds a loyal biker community through AI-driven marketing
Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer Story
SGN engages friends and fans of Singapore using Salesforce
SGN deepens engagement with 250,000 global members and prepares for AI-powered future with Data 360.
Customer success with Headless 360 platform
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Globe Business Revolutionises Customer Service Efficiency with AI
Globe Business Revolutionises Customer Service Efficiency with AI
Customer Story
FairPrice Group makes every day a little better for customers with AI
See how Singapore’s largest retailer empowers customer service teams and improves efficiency with AI.
Customer Story
K.W. Metal Work increases sales and productivity with data and AI
Learn how this family-owned business has harnessed data to drive year-on-year growth.
Explore all our customer stories.
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Customer Story
PRISM+ reduces booking time by 95% with Salesforce to power expansion
Singapore-based consumer electronics company PRISM+ implemented Salesforce Field Service to more efficiently manage a rapidly growing team of air condition installation technicians.
Customer Story
Royal Enfield builds a loyal biker community through AI-driven marketing
Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer Story
Sonak Group boosts year-on-year revenue growth by 70% with Einstein 1
Einstein 1 has contributed to 70% year-on-year revenue growth for three years in a row, and MuleSoft has increased speed to market by 66%.
Customer Story
Fisher & Paykel elevates service to match the luxury of its products.
Find out how the premium appliance brand has increased productivity while delivering more human-centric customer experiences.
Customer Story
Advantech accelerates its mission to enable an intelligent planet
Increased efficiency of sales and a 50% reduction in IT cycle time set Advantech up for future growth and innovation.
Customer Story
SIM transforms digitally to empower today’s workforce with new skills
Leading with a human centred design approach, SIM worked with Salesforce Professional Services to ensure that optimal customer experience guided technical design decisions.
Customer Story
Aureus Academy builds new experiences with Salesforce
Aureus Academy has used technology and data to drive its success from day one.
Customer Story
SmartCost harnesses the power of data with Salesforce
SmartCost has grown its manufacturing network, now with 850 factories and 650 car body shops across Thailand. It used digital transformation to enable success through a partner-centric model.
Customer Story
M1 reinvents itself to become a digital first telco
M1 embarked on a digital transformation to digitally overhaul its processes and offerings, with a customer-first approach.
Customer Story
Genius Group builds a global community of purpose driven entrepreneurs
Genius Group connects 2.8 million members to the right network, knowledge, and opportunities based on their personal values, vision, passions, talents, and purpose.
Customer Story
Meralco powers up customer experience for the digital age with Salesforce
Utility company Meralco has been keeping the lights on in the Philippines for more than 115 years. Now the company is turning to Salesforce to create customer experiences worthy of the digital age.
Customer Story
AMOCC takes an innovative, sustainable approach to selling furniture
AMOCC’s goal is to produce beautifully designed and well crafted furniture and make this accessible to a large audience. To do this it steps outside the conventions of the industry and creates a better model for manufacturers and consumers.
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