Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Fulbright University Vietnam Automates Student Services with Agentforce
Discover how Fulbright University Vietnam is using Agentforce to scale student support, streamline operations, and drive its next phase of digital transformation.
Customer Story
Mongolian Travel Startup Rara Avis is Revolutionising Seamless Journeys with Agentforce
By automating tour enquiries 24/7, Rara Avis Travel enhances customer experience and scales for global reach.
Customer Success with Data 360
Customer Story
AVPN's ImpactCollab: Fueling Philanthropy with AI
Agentforce AI empowers advisors, making philanthropy more efficient
Customer Story
Fisher & Paykel elevates service to match the luxury of its products.
Find out how the premium appliance brand has increased productivity while delivering more human-centric customer experiences.
Customer Story
Royal Enfield builds a loyal biker community through AI-driven marketing
Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer Story
SGN engages friends and fans of Singapore using Salesforce
SGN deepens engagement with 250,000 global members and prepares for AI-powered future with Data 360.
Customer success with Headless 360 platform
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Globe Business Revolutionises Customer Service Efficiency with AI
Globe Business Revolutionises Customer Service Efficiency with AI
Customer Story
FairPrice Group makes every day a little better for customers with AI
See how Singapore’s largest retailer empowers customer service teams and improves efficiency with AI.
Customer Story
K.W. Metal Work increases sales and productivity with data and AI
Learn how this family-owned business has harnessed data to drive year-on-year growth.
Explore all our customer stories.
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Customer Story
Singtel Uses Salesforce to Unlock Insights and Deliver Connected Customer Experiences
Find out how greater customer insights help Singtel collaborate around customer needs.
Customer Story
Lotus’s wows customers with more personalised and intelligent experiences on Salesforce
Find out how Lotus’s used Salesforce to completely rebuild its technology environment and wow customers with personalised engagement.
Customer Story
The Ministry of Trade and Industry Singapore builds a modern, digital, G2B engagement platform.
Ministry of Trade & Industry connects business and government on the cloud.
Customer Story
Silicon Valley startup Anduin Transactions is scaling up with Salesforce
Anduin Transactions improves back-end efficiency and delivers seamless customer experiences with Salesforce.
Customer Story
Ocean Network Express sets sail on a journey to deliver a differentiated customer experience
Find out how Ocean Network Express has used Salesforce to transform its ways of working and provide customers with a personalised and consistent experience at every touchpoint.
Customer Story
Browzwear scales with Salesforce to make fashion more sustainable
Discover how Browzwear has scaled to help more than 1,000 fashion companies globally accelerate digital transformation and improve sustainability.
Customer Story
Lion Parcel leverages generative AI for 40%+ improvement in cost efficiency
Indonesia-based Lion Parcel is using Salesforce to drive rapid growth, improve customer experiences, and increase cost efficiency.
Customer Story
HAI LU JYA HE gets to know its customers better with Salesforce
Hai Lu Jya He is turning to Salesforce to power its next phase of customer engagement.
Customer Story
Automation keeps Spotify's ad business growing year over year.
Learn how the streaming giant boosted advertising sales and improved productivity.
Customer Story
PwC digitally transforms its global business by putting people first.
See how this not only strengthened community relations, but also garnered monetary support for service improvements.
Customer Story
Toys"R"Us Brings the Magic of Its Stores to the Online Experience
Toys"R"Us uses Commerce Cloud to provide a unified experience, tailored to the needs of consumers across Asia.
Customer Story
Maxicare provides members with continuity of care and peace of mind
Maxicare's digital transformation enabled it to scale and support members during a crisis.
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