Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Fulbright University Vietnam Automates Student Services with Agentforce
Discover how Fulbright University Vietnam is using Agentforce to scale student support, streamline operations, and drive its next phase of digital transformation.
Customer Story
Mongolian Travel Startup Rara Avis is Revolutionising Seamless Journeys with Agentforce
By automating tour enquiries 24/7, Rara Avis Travel enhances customer experience and scales for global reach.
Customer Success with Data 360
Customer Story
AVPN's ImpactCollab: Fueling Philanthropy with AI
Agentforce AI empowers advisors, making philanthropy more efficient
Customer Story
Fisher & Paykel elevates service to match the luxury of its products.
Find out how the premium appliance brand has increased productivity while delivering more human-centric customer experiences.
Customer Story
Royal Enfield builds a loyal biker community through AI-driven marketing
Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer Story
SGN engages friends and fans of Singapore using Salesforce
SGN deepens engagement with 220,000 global members and prepares for AI-powered future with Data 360.
Customer success with Agentforce 360 Platform
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Globe Business Revolutionises Customer Service Efficiency with AI
Globe Business Revolutionises Customer Service Efficiency with AI
Customer Story
FairPrice Group makes every day a little better for customers with AI
See how Singapore’s largest retailer empowers customer service teams and improves efficiency with AI.
Customer Story
K.W. Metal Work increases sales and productivity with data and AI
Learn how this family-owned business has harnessed data to drive year-on-year growth.
Explore all our customer stories.
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Customer Story
Singtel Uses Salesforce to Unlock Insights and Deliver Connected Customer Experiences
Find out how greater customer insights help Singtel collaborate around customer needs.
Customer Story
The Ministry of Trade and Industry Singapore builds a modern, digital, G2B engagement platform.
Ministry of Trade & Industry connects business and government on the cloud.
Customer Story
Lotus’s wows customers with more personalised and intelligent experiences on Salesforce
Find out how Lotus’s used Salesforce to completely rebuild its technology environment and wow customers with personalised engagement.
Customer Story
HAI LU JYA HE gets to know its customers better with Salesforce
Hai Lu Jya He is turning to Salesforce to power its next phase of customer engagement.
Customer Story
Automation keeps Spotify's ad business growing year over year.
Learn how the streaming giant boosted advertising sales and improved productivity.
Customer Story
PwC digitally transforms its global business by putting people first.
See how this not only strengthened community relations, but also garnered monetary support for service improvements.
Customer Story
Toys"R"Us Brings the Magic of Its Stores to the Online Experience
Toys"R"Us uses Commerce Cloud to provide a unified experience, tailored to the needs of consumers across Asia.
Customer Story
Tokopedia lays out scalable and seamless customer service with support from Salesforce Professional Services
Tokopedia is widely known as an Indonesian technology company, with more than 90 million active users per month.
Customer Story
Luxasia makes beauty personal with omni-channel journeys
See how Luxasia uses Salesforce to help provide unforgettable experiences, tailored to their consumers and brand. Read more today.
Customer Story
Maxicare provides members with continuity of care and peace of mind
Maxicare's digital transformation enabled it to scale and support members during a crisis.
Customer Story
Zenyum is helping Asia smile more with Salesforce
Zenyum has become one of the fastest growing consumer brands in Southeast Asia. But that’s only the beginning for this ambitious company that’s aiming to make cosmetic dentistry accessible for more than 600 million people.
Customer Story
RCBC powers smarter, more personal customer engagement with Salesforce
RCBC turned to Salesforce to help automate and digitise its internal processes, marketing and customer engagement.
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