Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Fulbright University Vietnam Automates Student Services with Agentforce
Discover how Fulbright University Vietnam is using Agentforce to scale student support, streamline operations, and drive its next phase of digital transformation.
Customer Story
Mongolian Travel Startup Rara Avis is Revolutionising Seamless Journeys with Agentforce
By automating tour enquiries 24/7, Rara Avis Travel enhances customer experience and scales for global reach.
Customer Success with Data 360
Customer Story
AVPN's ImpactCollab: Fueling Philanthropy with AI
Agentforce AI empowers advisors, making philanthropy more efficient
Customer Story
Fisher & Paykel elevates service to match the luxury of its products.
Find out how the premium appliance brand has increased productivity while delivering more human-centric customer experiences.
Customer Story
Royal Enfield builds a loyal biker community through AI-driven marketing
Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer Story
SGN engages friends and fans of Singapore using Salesforce
SGN deepens engagement with 250,000 global members and prepares for AI-powered future with Data 360.
Customer success with Headless 360 platform
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Globe Business Revolutionises Customer Service Efficiency with AI
Globe Business Revolutionises Customer Service Efficiency with AI
Customer Story
FairPrice Group makes every day a little better for customers with AI
See how Singapore’s largest retailer empowers customer service teams and improves efficiency with AI.
Customer Story
K.W. Metal Work increases sales and productivity with data and AI
Learn how this family-owned business has harnessed data to drive year-on-year growth.
Explore all our customer stories.
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Customer Story
VitaDairy transforms with Salesforce to engage and take care of its customers
VitaDairy’s vision is to become one of the top three dairy companies in Vietnam and it is using Salesforce to attract new customers and take care of existing ones.
Customer Story
Financial Times transitions to a new digital readership.
The Financial Times scoops the competition in the digital age
Customer Story
Dornier MedTech transforms service from the inside out
Dornier MedTech is using Salesforce to drive transformation across its Asia Pacific operations, starting with Singapore and Japan and extending to 22 countries in APAC.
Customer Story
ShopBack masters the art of the deal with Salesforce
ShopBack created the cash back bandwagon in APAC in 2014, and since then has evolved beyond its cash back model and rapidly grew to become the largest pre-shopping destination in the region.
Customer Story
Telstra counters disruption with bold transformation
Unprecedented change in the telecommunications industry has led to Telstra’s T22 strategy to simplify products, remove pain points, and drive digital experiences. As a key partner, Salesforce empowers Telstra’s people and transforms customer engagement.
Customer Story
BINUS University helps students achieve their dreams while advancing society
Salesforce provides BINUS University with a deep understanding of its students, and is helping create personalised pathways for student success.
Customer Story
See how Barclays simplifies mortgage applications for thousands of brokers and customers.
The Proven Leader in On-Demand CRM: Salesforce.com. Award-Winning Functionality, Proven Integration, Point-and-Click Customization. FREE Trial & Demo.
Customer Story
Liberty Shared uses cutting-edge tech to fight modern-day slavery
Liberty Shared is using Salesforce technology to build a powerful community of NGO collaborators in the fight against human trafficking.
Customer Story
Kaplan Singapore is delivering 21st-century student experiences with Salesforce and MuleSoft
Kaplan Singapore is a multiple-award-winning private education institution that is adopting best- in-class applications to improve the student experience and remain relevant in a rapidly changing market.
Customer Story
Anantara Vacation Club improves its customer service experience with Salesforce
After building an impressive customer base of more than 14,000 Club Points Owners in less than a decade, Anantara Vacation Club turned to Salesforce to help provide consistent customer experiences worthy of the luxury brand.
Customer Story
West Kowloon Cultural District Brings Art To The People With Salesforce
The West Kowloon Cultural District Authority is enriching Hong Kong’s art and culture scene – and Salesforce is helping to personalise the customer experience.
Customer Story
GO-JEK, Indonesia's billion dollar startup, surges ahead with Salesforce
How GO-JEK, the #1 online booking app, is turning to Salesforce to streamline its GO-FOOD operations and drive its next stage of development.
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