Salesforce delivers Customer Success.

With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.

Customer Success with Agentforce

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Customer Story

Panasonic transforms service with assistive and autonomous AI.

Connected data and AI-powered service amplify efficiency and customer satisfaction.
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Customer Story

Fulbright University Vietnam Automates Student Services with Agentforce

Discover how Fulbright University Vietnam is using Agentforce to scale student support, streamline operations, and drive its next phase of digital transformation.
Customer Story

Mongolian Travel Startup Rara Avis is Revolutionising Seamless Journeys with Agentforce

By automating tour enquiries 24/7, Rara Avis Travel enhances customer experience and scales for global reach.

Customer Success with Data 360

Customer Story

AVPN's ImpactCollab: Fueling Philanthropy with AI

Agentforce AI empowers advisors, making philanthropy more efficient
Customer Story

Fisher & Paykel elevates service to match the luxury of its products.

Find out how the premium appliance brand has increased productivity while delivering more human-centric customer experiences.
Customer Story

Royal Enfield builds a loyal biker community through AI-driven marketing

Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer Story

SGN engages friends and fans of Singapore using Salesforce

SGN deepens engagement with 250,000 global members and prepares for AI-powered future with Data 360.

Customer success with Headless 360 platform

Panasonic logo card
Customer Story

Panasonic transforms service with assistive and autonomous AI.

Connected data and AI-powered service amplify efficiency and customer satisfaction.
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Customer Story

Globe Business Revolutionises Customer Service Efficiency with AI

Globe Business Revolutionises Customer Service Efficiency with AI
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Customer Story

FairPrice Group makes every day a little better for customers with AI

See how Singapore’s largest retailer empowers customer service teams and improves efficiency with AI.
Customer Story

K.W. Metal Work increases sales and productivity with data and AI

Learn how this family-owned business has harnessed data to drive year-on-year growth.

Explore all our customer stories.

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Customer Story

ZOOMOOV builds connections and fun using Salesforce

ZOOMOOV is passionate about playtime. It is not only fun, but helps children develop the social and emotional skills they need to thrive.
Customer Story

Resorts World Genting takes customer experience digital to attract millions more visitors

See how Resorts World Genting grew their business with the Marketing Cloud in partnership with Salesforce. Explore more customer success stories today.
Customer Story

RingMD turns to Salesforce to help bring healthcare to the world

RingMD is bringing telemedicine to the world, using Salesforce to access real-time data that is powering the company’s rapid growth.
Customer Story

Telekom Malaysia makes customer experience a number one priority

With a vision to ‘make life and business easier, for a better Malaysia’, TM is in the midst of a transformation to become a more digitally-driven and customer-centric organisation.
Customer Story

HGC powers the future of connectivity and communications with Salesforce

HGC is creating a streamlined digital experience for its customers, from pricing through to service.
Customer Story

Straight through to service success

Foh Chong Credit is building direct relationships with their customers all with the help of @salesforce! Check out what happened
Customer Story

PUMA Takes a Mobile-First Approach to Ecommerce

PUMA leverages the power of Salesforce to re-launch its mobile sites and speed past customer expectations. Read the case study!
Customer Story

Salesforce Journey Builder maps L’Oréal’s customer journeys across 28 brands

Big brands like L’Oréal go social to keep operations coordinated and have personal engagement with customers. Read about their Salesforce partnership today.
Customer Story

Sony tunes in customers with Salesforce Service Cloud

Sony tunes in customers with Salesforce Service Cloud which helps them improve their automation with efficiency and accuracy. Read more today.
Customer Story

Johnson Controls - Sales Cloud Customer Success Story

How Johnson Controls grew their business with the Sales Cloud in partnership with Salesforce. Explore more customer success stories today.
Customer Story

Coca Cola - CRM & Custom Apps Customer Success Story

Coca-Cola Germany is using Salesforce to serve its customers better with custom apps & mobile apps built on the Salesforce Platform. Read about it.
Customer Story

Collaboration helps GE Aviation bring its best inventions to life

GE Aviation's innovative new path involves building closer connections to customers and making products more socially connected.