Agentforce for Communications, with pre-built quoting and ordering skills, empowers sales teams to generate accurate quotes and process complex orders quickly—automating tasks, streamlining workflows and freeing up reps to focus on building relationships and closing deals.
Overview:
Agentforce for Communications Cloud seamlessly integrates Salesforce Industries CPQ, letting sales people create accurate quotes and orders directly within Flow. This intuitive, out-of-the-box capability requires no customised code, streamlining sales and accelerating deals.
Actions Invoked:
Industries CPQ Process Handler, Browse Products, Add Products to Basket, Configure Fields, Configure Attributes, Price Adjustments, Submit Order
Data Sources:
Salesforce CRM, Product Catalogue Data, Pricing & Eligibility Rules Engines, Customer Account Information
Industry Data Objects Referenced:
Product, Quote and Order
Communications Cloud providers seek faster sales and simpler orders with personalised experiences. Agentforce for Communications Quoting and Ordering extends your team with 24/7 AI, streamlining processes to empower sales and customers.
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Disclaimer: Salesforce pre-built Agentforce capabilities are constantly being enhanced based on customer feedback and may not reflect actual product details. Solutions may not be currently available, delivered on time or at all. Customers should make purchase decisions based upon solutions that are currently available.
