Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer success with Headless 360 platform
Customer Story
MECCA builds loyalty into every touchpoint.
See how MECCA deepens relationships with an already loyal and engaged customer base.
Customer Story
Xero accelerates a digital-first approach to service with Agentforce
See how the global small business platform uses agentic AI to scale sales and support.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
How Good Things Australia uses Agentforce in mission to close digital divide.
Learn how Good Things Australia uses Agentforce and Nonprofit Cloud to empower partners and improve digital inclusion.
Customer Success with Agentforce
Fisher & Paykel creates an experience to match the luxury of its products.
See how the premium appliance brand has made every step of the customer relationship more seamless and efficient.
See how the online tradie marketplace has elevated sales and service with data and AI.
See how hipages, the online tradie marketplace, uses data and AI to reshape sales and service.
One NZ makes plan changes fast, easy and convenient with Agentforce.
AI agents provide a self-service, digital-first way for customers to pick a new plan.
Expert Wealth offers differentiated advice and a smoother client experience with Agentforce
Digital labour reduces admin for advisors and unlocks new opportunities to help clients achieve their goals.
Customer Success with Data 360
Customer Story
Scape targets 2x growth with help from Agentforce.
Learn how the company is embracing AI to convert bookings and help students settle in.
Customer Story
Geocon redefines home-buying journey with Agentforce.
See how Geocon is constructing a new standard for efficiency and service within property management.
Customer Story
TripADeal introduces a new way for customers to connect and plan their next holiday.
See how Agentforce helps TripADeal deliver unforgettable travel experiences.
Customer Story
Sutton Tools uses Agentforce to power a new era of sales and service.
See how the family-run enterprise is transforming to simplify and scale its global operations.
Customer Success for Small Businesses
Customer Story
Coffee Supreme fast-tracks its journey to become an agentic enterprise
By unifying data and embracing agentic AI, the coffee roaster is scaling its customer obsession.
Customer Story
EasyPark delivers a seamless, digital sales experience with Agentforce.
SDR Agent to help fast-growing company find, nurture, and convert more leads.
Customer Story
RenewCo Solar powers efficiency and growth with Agentforce.
See how the fast-growing solar provider uses Agentforce to handle surging demand.
Customer Story
The Grout Guy grows 40% year-on-year with Agentforce Field Service.
See how The Grout Guy has built a tech-driven business that drives differentiation and growth.
Explore all our customer stories.
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Customer Story
MadeComfy increases productivity and returns for property investors.
Find out how MadeComfy is driving automation in a manually intensive industry and maximising customers’ rental returns.
Customer Story
Automation keeps Spotify's ad business growing year over year.
Learn how the streaming giant boosted advertising sales and improved productivity.
Customer Story
My Plan Manager uses automation to support four-digit client growth.
Find out how My Plan Manager uses data and automation to scale service to a growing number of clients.
Customer Story
Do more, faster. See how MyIntegra has increased automation
Find out how MyIntegra is increasing efficiency while helping more clients make the most of their funding from Australia’s National Disability Insurance Scheme.
Customer Story
Launches a portal that turns connected care into data-driven insights
Learn how departments and agencies can deliver transparent, data-driven service across an ecosystem of partners (without sacrificing scale or quality of service) on the cloud.
Customer Story
InTraffic taps into automation to support 540% increase in volume
Find out how InTraffic has used CRM to streamline logistics and scale its small business.
Customer Story
WGEA delivers a digital, end-to-end reporting platform on the cloud.
Learn how to leverage data and CRM capabilities to deliver data-driven, actionable insights.
Customer Story
hummgroup set to drive efficient global growth.
Learn how hummgroup has reduced the time and cost of scaling into new markets while keeping the customer at the centre of its business — all contributing to more efficient growth.
Customer Story
How Rapid Response Revival uses Salesforce to scale its life-saving mission.
Find out how Rapid Response Revival has used Salesforce to get to market fast and how the company plans to increase the rate of survival for sudden cardiac arrest.
Customer Story
Celebrity Ink™ sets franchisees up to deliver a premium customer experience.
Find out how Celebrity Ink™ delivers a consistent and premium experience to customers across four countries.
Customer Story
Transport for New South Wales develops an innovative app dev strategy
TfNSW launched an emergency response platform on Salesforce that helped keep the transit open during COVID. Then they used the same templates to develop more apps, creating a strategic foundation for the future.
Customer Story
Law Squared streamlines the delivery of legal services with Salesforce
Founded in Australia in 2016, Law Squared is a global leader in NewLaw which is loosely defined as a new and innovative approach to delivering legal services.
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