Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer success with Headless 360 platform
Customer Story
MECCA builds loyalty into every touchpoint.
See how MECCA deepens relationships with an already loyal and engaged customer base.
Customer Story
Xero accelerates a digital-first approach to service with Agentforce
See how the global small business platform uses agentic AI to scale sales and support.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
How Good Things Australia uses Agentforce in mission to close digital divide.
Learn how Good Things Australia uses Agentforce and Nonprofit Cloud to empower partners and improve digital inclusion.
Customer Success with Agentforce
Fisher & Paykel creates an experience to match the luxury of its products.
See how the premium appliance brand has made every step of the customer relationship more seamless and efficient.
See how the online tradie marketplace has elevated sales and service with data and AI.
See how hipages, the online tradie marketplace, uses data and AI to reshape sales and service.
One NZ makes plan changes fast, easy and convenient with Agentforce.
AI agents provide a self-service, digital-first way for customers to pick a new plan.
Expert Wealth offers differentiated advice and a smoother client experience with Agentforce
Digital labour reduces admin for advisors and unlocks new opportunities to help clients achieve their goals.
Customer Success with Data 360
Customer Story
Scape targets 2x growth with help from Agentforce.
Learn how the company is embracing AI to convert bookings and help students settle in.
Customer Story
Geocon redefines home-buying journey with Agentforce.
See how Geocon is constructing a new standard for efficiency and service within property management.
Customer Story
TripADeal introduces a new way for customers to connect and plan their next holiday.
See how Agentforce helps TripADeal deliver unforgettable travel experiences.
Customer Story
Sutton Tools uses Agentforce to power a new era of sales and service.
See how the family-run enterprise is transforming to simplify and scale its global operations.
Customer Success for Small Businesses
Customer Story
Coffee Supreme fast-tracks its journey to become an agentic enterprise
By unifying data and embracing agentic AI, the coffee roaster is scaling its customer obsession.
Customer Story
EasyPark delivers a seamless, digital sales experience with Agentforce.
SDR Agent to help fast-growing company find, nurture, and convert more leads.
Customer Story
RenewCo Solar powers efficiency and growth with Agentforce.
See how the fast-growing solar provider uses Agentforce to handle surging demand.
Customer Story
The Grout Guy grows 40% year-on-year with Agentforce Field Service.
See how The Grout Guy has built a tech-driven business that drives differentiation and growth.
Explore all our customer stories.
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Customer Story
NZ Post
NZ Post launched an integrated contact centre on Salesforce that gives the tools to not only deliver integrated courier delivery services but also collect data and insights about their customers.
Customer Story
PaySauce unites teams on Salesforce for more seamless growth
PaySauce’s mission is to be the straight up provider of effortless solutions for people at work. The business helps customers manage the human side of operations, including contracts, digital timesheets, and payroll.
Customer Story
Syndex brings new efficiency and transparency to the private capital markets
Find out how Syndex uses Salesforce to offer exciting opportunities for investors and incredible efficiency for those who issue and administer securities.
Customer Story
Tip Top bakes quality and efficiency into every customer interaction
Learn how Tip Top has used Salesforce to streamline sales and service and adapt to a rapidly changing market.
Customer Story
The Mix finds the perfect recipe for consultant and customer success
The Mix was founded by Grace and Witek Mazur in 2001, following a trip to Poland where Grace first saw the Thermomix in action. An avid cook, she was amazed by what it could do and decided to bring one home for herself.
Customer Story
White Fox Boutique personalises engagement to build on explosive growth
Australian fashion brand White Fox Boutique was launched in 2013 in true start-up style with founders Georgia Contos and Daniel Contos filling orders from their garage.
Customer Story
L'Oréal creates unique beauty experiences with a data-driven approach
Learn how L'Oréal is building the future of beauty from a century of data.
Customer Story
The Victorian Asbestos Eradication Agency unleashes the power of data with an online reporting system on the cloud
For the Victorian Asbestos Eradication Agency (VAEA), modernisation goes beyond IT to apply to every interpretation of the word “infrastructure.”
Customer Story
Sustainable Salons increases automation to reduce the hassle and cost of recycling
Learn how Sustainable Salons has increased productivity to divert an increasing amount of salon waste away from landfill.
Customer Story
Wollondilly Shire Council shows the impact of modern, digital apps.
Wollondilly Shire Council, a municipality located outside Sydney, launched a business automation & customer service system on Salesforce that the team uses to launch new apps on an as-needed basis.
Customer Story
SP Screens scales service to support 160% growth in branches
Find out how SP Screens increased efficiency by 45% and scaled customer service to support eight new branches in two years.
Customer Story
A digital platform that sets an example for any regulatory body
A digital platform that sets an example for any regulatory body
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